Customer Service Ca 2

Judy Rawls

**** * ******* *** *** #****

San Bernardino, CA,92407

909-***-****

***********@*****.***

Objective: To be able to utilize my skills and grow with company.

Education: AA Degree /Business

Employment:

Living Spaces Perris, Ca 9-2016-Present

Customer service taking inbound calls and making outbound call resolving delivery issues, transferred to new warehouse in Perris, CA as a warehouse clerk shipping out loads going to our other distributon centers. Creating picks for pickers .

Best Buy Logistics Chino, CA 2-2010-Present

Work in customer service call center answering calls from customers, retail associates, delivery drivers regarding appliance deliveries. Train new employees. Assist other warehouse locations with questions regarding inventory. Dispatcher with delivery drivers in AZ & NV & Seattle WA. Various duties as needed.

Various Temp Agency assignments 2-2009 – 2-2010

Adecco Temp /Recana Solutions Temp @ America Honda Chino, CA 10-200*-*-****

Case Manager Supervisor handles escalated customers calls regarding refunds for recalls on their vehicles. Worked with a team of 15-20 under my supervision. Approved and processed refund checks for customers.

References available