Care Worker Support
Resume:
Uchechi Uzodinma
****************@*****.***
Eligible to work in Canada
Employment History
American Airsea Cargo, June 2019 – February 2022
•Responding to calls and promptly clarifying customers inquiries.
•Responding to customers mails and tickets in the most empathetic and professional attitude.
•Keeping records of our customers interactions, transactions, comments and complaints and providing feedback to the management on our weekly WOCAS Meeting (What our customers are saying).
•Daily updating all payment receipts on their shipments using their invoice of purchase.
•Constant follow up on customers’ shipments and ensuring they are delivered at the stipulated transit time.
Education/Certification
Advanced Diploma Purchasing and supply, University of Lagos, Nigeria(Jnauary 2019-December 2019) Assessed as equivalent to a Bachelor’s Degree in Canada by WES
Bachelor of Science(English Language and Literature)
Abia State University, Uturu (September 2011-September 2015).
Assessed as equivalent to a Bachelor’s Degree in Canada by WES
Skills
Highly skilled in
Empathy
Keen attention to details
Proficiency in English Language
Time management
Listening Skills
Patience
Team building
Critical thinking
Troubleshooting
Problem solving
Volunteer
Support Worker Jan 2019-Dec 2020
God’s Own Home for the disabled and elderly
Child Support Worker Aug 2015 - Nov 2016
King of Kings International School
CERTIFICATIONS
First Aid, CPR-C & AED May 2022
St John Ambulance
Personal Care Worker (in view)
St John Ambulance
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