Front Desk Service Representative
Resume:
ELIZABETH LETBETTER
**** ******* **, *******, **, 30906, US + 912-***-**** + elizabethletbetter gmail.com
Professional Summary
Personae
“Technically adep, fend, punctual, and always up for a challenge.
Mult-task-orened
(Oustanding apport building and de-escalating ables.
Skills
Front Desk
Registration processing
(Check-in and check-out procedures
Dally ansactons review
Fron desk operations
Work History
Night Auditor - March, 2022 v0 Present
Econo Lodge - Augusta, GA
Prin nlghy hotel report.
Reconciled accounts by dacumenting correc financial information inthe general ledger ater reviewing bank account statements
Answer in-bound calls,
Conta cash and erat card payment wansations atthe front desk
Customer Service Representative - December, 2020 to January, 2022
Alorica LLC Tucson, AZ
Answered customer calls promptly to avoid long wait imes on hold
Kept customers happy by implementing forward-thinking tategls that focused on meeting ther needs and resolving thelr concerns
Seung appointments, shipping and special order requests, and aranging merchandlse pick-up a other locations were all things helped customers
wit,
Made cenain that clients received excelent service in oder to at only mina, but also to expan, thelr eatonshps for future business
opportunities
Complete and accurate work and keep custome files uptodate
Bulld rapport with each call
De-escalt rate callers,
Reached outta manufacturers i needed
Education
High Schoo! - 1991
Alleluia Community School - Augusta, CA
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