Industrial Training Services Manager

RESUME

SUMAN PRASSANA. R

Phone number: 834-***-****

Email: **************@*****.***

SUMMARY

Worked under the immediate supervisions of food services manager. Performed routine manual tasks in the preparation and serving of food and in cleaning and maintaining food service areas. HIGHLIGHTS

• Service handling

• Time management in food service

• Strong interpersonal skills

• Administrative support

• Guest complaints handling

• Teamwork oriented

EXPERIENCE

RADISSION BLU, CHENNAI = IET

JUNE 2015 – SEP 2015 (Industrial training at Room service)

• Keep cleanliness of area which is performed

• Set up of mise -en-place.

• Updating all telephonic calls.

• Updating Room service pick-up cards.

• Floor clearance (1 hour /once).

• VVIP tray setup.

• Following proper attendance, and grooming.

FRAGRANT NATURE RESORTS,KERALA=IET

JUNE 2016 – NOV – 2016 (Industrial training at Room service)

• Greeted all guest with courtesy

• Placing material request

• Attend phone calls with presence of mind

• Note Oder taking log

• Handling all inter departmental calls

• Handling IOC

• Arranging cutleries and crockeries

• Cash handling, Cash closing

• Handling important log messages / and taking care of VVIP and SINGLE LADY Guests.

• Handover important information and cash

GEM PARK,OOTY = IET

JUNE 2017 – SEP 2017 (On Job Trainee)

• Note Oder taking log

• Handling all inter departmental calls

• Handling IOC

• Arranging cutleries and crockeries

• Set up of mise -en-place

• VVIP setup in room

• Mentioning important follow up to colleague

#6 HOTEL - COIMBATORE

NOV 2017 – 2020

• Be committed to providing exceptional customer services

• Coffee maker/cappuccino machine,beverages machines,trays, dishware, silverware, glassware handling

• Assist servers during meal period

• Interact with guests

• Flexible scheduling to including days, night, weekends, and holidays

• Cash handling, Cash closing

• Handling important log messages / and taking care of VVIP and SINGLE LADY Guests.

• Handover important information and cash

• Assist employees with food And beverages engage in ‘small talks’

• Maintain complete knowledge and comply with all

policies/service procedures

• Setup all condiments (butter, syrups, juices)and beverages TEA/COFFEE according to service

• Perform any necessary pre shift side work

• Assist food server whenever and wherever possible

• Practice “CLEAN AS YOU GO “by ensuring dirty dishes and glasses, ashtrays, silverware etc. are removed from guest rooms.

• Ability to lift maximum food orders.

• Clear and reset tables according to standard procedures.

[DESIGNATION] =Sr.STEWARD

EDUCATION QUALIFICATIONS:

SSLC - Kingsley Matriculation - 60 %

DIPLOMA – OUM (Malaysian university) - 80 %

KEY SKILLS AND COMPETENCE:

• Computer literate (MS Office)

• Knowledge in creating visual and stage decoration.

• Napkin setting

SOFTWARE SKILLS:

• WINHMS

PERSONAL INFORMATION

Name

R.SUMAN PRASSANA

Fathers Name

Ramalingam .R

Permanent Address 15/197 teachers colony, vedapatti (po) Coimbatore -641007

D.O.B

07.10.1998

Nationality

INDIAN

Language known English, Tamil, Malayalam

DECLARATION

I Hereby declare that all the above given details are true to the best of my knowledge.

REGARDS

R.SUMAN PRASSANA

Contact this candidate