Customer Service Clerk

Location:

Salary:

$19

Posted:

May 12, 2022

Sandra Davis

Email: ***********@*****.***

Objective:

To obtain a position in a stable and energetic workplace, acquire new skills and technologies, and to

utilize and enhance my skills to help improve the company’s operations.

Skills:

• Shipping • Receiving • Inventory • Customer Service

• Time Management • RF Scan Gun • Training • Replenishment

Experience:

Hamilton Beach Branch Olive Branch, MS

Shipping and Receiving Clerk 09/1994 - 12/2021

• Worked with an unloading crew that unloaded the containers by hand

• Made sure everything was in stock and replenished to fulfill orders

• Reported by email to a drayage group on any containers that were empty and ready for pickup

• Coordinated outbound and inbound loads within the systems

• Checked in all inbound and outbound loads and drivers

• Responsible for proper shipment of finished products and packaging materials

• Assigned load patterns and generate pallet tags

• Assisted and trained associates with scanning

• Gathered and posted data for all daily, weekly, monthly, quarterly, and annual KPI’s for shift and

team performances

• Answered phone, radios, and calling out the transfers to the spotters

• Recorded empty and full drop trailers

• Created BOL’s

• Sent out an empty list twice a day

• Notified supervisor about hot containers and on getting them to the dock door

• Notified receiving supervisors about unloading schedule

• Used RF Gun to scan products process orders

• Processed outbound shipments through VMS

• Received incoming goods by loading and unloading trucks

• Checked work orders for type & number of items that would be received in incoming shipments

• Documented process for shipment and receiving

Education:

Sand Flat High School May 1986

High School Diploma

References:

Available upon request