Operations Manager Customer Service

ADAM SANCHEZ

**** **** **. **** ***** TX ***** · 817-***-****

****.***********@*****.***

To utilize my experience and training across multiple disciplines to further my professional development in the insurance industry.

EXPERIENCE

MARCH 2017 – JULY 2018

CARE AND MAINTENANCE, greenscape

Performed care and maintenance for commercial water fountains with crew members. Tested PH, chlorine, and acid balance to ensure safety and presentation. Cleaned, vacuumed, and sanitized fountain walls, flooring, and skimmer baskets. Updated daily chemical records to observe reoccurring trends.

APRIL 2019 – MARCH 2020

FORKLIFT TECHNICIAN, Shoppas material handling

To ensure the safety of the forklifts being rented out I completed preventative maintenance along with minor and cosmetic repairs (oil changes, checking the wear on tires, checking/changing belts, blades, spark plugs, and topping off all fluids). Along with the maintenance and repairs I also washed, painted, and filled out paperwork for each of the forklifts that were worked on.

MAY 2020 – APRIL 2021

OPERATIONS MANAGER, UPs

As an operations manager I managed a team of 14-night sorters, 20-day sorters and trained newly hired loaders and sweepers. I attended manager huddles to discuss our prior day production numbers and challenges that came up. After the manager huddle, I lead my team huddle to motivate them, discuss solutions to prior day challenges and reviewed package procedure and safety daily.

APRIL 2021 – PRESENT

DELIVERY DRIVER, polaris ventures

Prepare and organize packages of a variety of sizes, weights, and shapes in my truck to make sure I can easily find a package for drop off. Once I finish organizing my truck, I would begin my route to deliver packages to residential and commercial locations.

EDUCATION

AUGUST 2016

GED

SKILLS

Team player

Fast learner

Problem solver

Time Management

Adaptability

Focused

Basic courses of automotive school

Good customer service

Mechanically inclined

Leadership

Dependable

ACTIVITIES

During my free time I enjoy spending time with my wife, traveling and helping my dad with mechanical repairs on customer cars. I also really enjoy learning about modifications and tuning of cars.

REFERENCES

Sandy Dandridge 214-***-****

Chase McBay 817-***-****

Lars Johnson 502-***-****

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