Customer Service Representative

DAVID CRAIG LOPEZ

*****.*.*******@*****.*** 720-***-**** Broomfield, CO 80234

Summary

Dedicated sales and customer service representative with demonstrated success in retail, product presentation, and customer service. Proven ability to assess client needs, establish reports, build trust and close deals, meet and exceed sales objectives and challenging goals. Also proficient in Microsoft (word, excel, PowerPoint ) Professional Profile Motivated and self-driven professional with customer service experience Genuinely enjoy helping people through conductive sales. Known for ability to build relationships and educate customers, resulting in customer satisfaction, retention, and increased sales

Skills

● Candidate pipeline development

● BlockChain

● Solidity

● Cryptography

● IT recruitment trends

● Compensation Negotiation

● Report creation

● Materials transport

● Technologically savvy

● Schedule mastery

● Customer relations

● Inbound and Outbound Calling

● Shipping and receiving understanding

● Quality control

● Product organization

● Data evaluation

● System implementation

● Store maintenance

● Sales expertise

● Retail sales customer service

● Quality assurance controls

● In-store support

● Analytical decision making

● Differentiated instruction specialist

● Behavioral/cognitive skills development

● Effective listening

JeffersonFrank - recruiting in start up companies and searchinng for developers that specialize in AWS

Meadowlark marketing. - direct marketing and sales Current

WRP Arvada, CO

Recruitment Consultant

10/2021 - 10/2021

● Reviewed referral candidates and contacted qualified individuals to request applications.

● Planned and executed recruitment events to bring in area candidates.

● Communicated duties, compensation, benefits, and working conditions to potential candidates, enabling a solid understanding of job expectations.

Community College Denver, CO

Online Learning/tech Recruiter

01/2020 - Current

● Communicated duties, compensation, benefits, and working conditions to potential candidates, enabling a solid understanding of job expectations.

● Brought in well-qualified, multifaced job candidates to fill open positions.

● Contacted job applicants to inform them of application status.

● Reviewed referral candidates and contacted qualified individuals to request applications.

● Negotiated candidate salaries and prepared employment contracts.

● Planned and executed recruitment events to bring in area candidates.

● Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed, and LinkedIn.

Farmers Insurance Broomfield, Co

01/2015 - 01/2017

● Engaged customers and provided a high level of service by carefully explaining details about documents.

● Analyzed customer needs and provide best options, upselling products and services.

● Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.

Laser Concepts Broomfield Co

Warehouse Worker

01/2011 - 01/2014

● Organized warehouse design to maximize space for stock while allowing for high-volume traffic zones.

● Monitored work areas for cleanliness and functionality and removed obstacles for safety.

● Used pallet jacks to move items to and from warehouse locations.

● Received deliveries, scanned packages, and updated orders in an internal database.

● Recognized defective material and reported issues to management.

● Counted and stocked different types of merchandise to comply with inventory control tag requirements.

● Staged and sorted multiple types of products for loading.

● Generated warehouse shipping documents, packing lists, and invoices.

● Moved large and bulky items manually or with pallet jacks or forklifts. Aloft Hotel Broomfield Co

01/2010 - 01/2011

● Operated cash register and Point of Sale (POS) system for transactions and made proper changes for cash transactions.

● Managed bar area, cocktail design, and menu and handled inventory, regulation compliance, and customer relationships.

● Recommended food and drinks to patrons based on preference, pairings, and special promotions.

Gold Plane Custom Cabinets Northglenn

Co

01/2010 - 01/2011

● Worked at a fast and steady pace to meet production goals.

● Kept workstation organized and orderly, making sure production parts, tools, test equipment, and documentation were properly stored and maintained.

● Followed safety procedures while working in noisy and dusty environments to operate machines and tools.

● Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.

● Used hand and power tools to assemble products.

Broomfield High School Broomfield, CO

GED

01/2007

Front Range Community College Westminster

Credits in Business marketing

01/2011

Recruiting Innovation Westminster

Certification in Recruiting

BlockChain Broomfield, CO

Google Tech

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