Customer Service Representative

Amari Hogans

Houston, TX *****

832-***-**** - **************@*****.***

Professional Summary

Results-driven professional with 4 years of experience and focus on performance. Diligent and forward-thinking professional with attentive and team-oriented nature. Handles stress well and quickly flexes with changing demands to consistently meet objectives. Results-driven and hardworking with top-notch communication and organization skills.

Skills

Sanding with air tools

Buffing and polishing

Proficient using Epicore

Issue and Complaint Resolution

Efficient and Detail-Oriented

Calm and Professional Under Pressure

Upbeat and Positive Personality

Work History

06/2021-Present

Customer Service Representative

U-Haul Moving and Storage – Houston, Tx

Providing direct customer service regarding U-Haul product & services.

Performing preventative maintenance, cleaning & inspection U-Haul equipment.

Preparing rental invoices & accepting/inspecting incoming rental equipment returns.

Providing education and guidance to customer base on proper use of equipment.

01/2018 to 08/2021

Paint Technician

Applied Composites – Indianapolis, IN

Performed aircraft part preparation by cleaning, sanding, and masking.

Followed standard operating procedures when using sealants, paint strippers and corrosion-preventive chemicals and used protective equipment as required.

Used dual action sanders and paint sprayers.

Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.

Executed work orders for painting team as part of larger project schedule.

Assisted in preparation of structural aviation parts and components in accordance with stringent Manufacturer’s recommendations and FAA regulations on customer aircraft/parts/components.

Education

06/2017

High School Diploma

North Central High School - Indianapolis, IN

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