District Manager

Michael Segada

*** ******** **. ***. *** Hampton, VA 23666 910-***-**** *******@*****.***

Manager of Corporate Operations for tusa

Promoted in November 2011 MCO of the Year 16, 19, & 20 Supervised 3 Areas in VA/NC Market

uHampton/ Newport News (August of 2018- October 2021)

Currently Supervise 9 stores. Developed 2 MCOs and developed 7 GMs. Won MCO of the year for the VA region in 2019 & 2020. Helped train and roll out several new operating practices to the company. Operating during a very stressful time during the pandemic.

uNew Bern Area (August of 2015 – August of 2018)

Supervised 7 stores. Developed 9 GM’s, assisted training 2 pipeliners, and had 2 GM’s accepted into the MCOiT Program, helped onboard 1 MCO. For 2016 I won a top 3 service award for TUSA, MCO of the year for the Region, MCO top operations award #4 in TUSA. We are currently and have been running great operations. Set 6 new record weeks.

uFayetteville Area (July 2014 – August 2015)

Supervised 9 stores. Ran 80% cDOT for the first time ever in the history of the area in 2015 (Pd. 4-9). 3.8 OER average. Improved EBITA by 450k vs. PY and met FL. Developed 6 GM’s and trained 1 MCO. Had 3.8 OER average. This area was the biggest challenge of my career.

uHampton/ Newport News Area (November 2011- July 2014)

Supervised 8 stores. Improved all operational metrics in 2012 & 2013. Had record EBITDA in 2012 & 2013. Hired and developed 8 GMs. 3.7 OER average.

Experience

Store #8924 / Air Station — Jacksonville, NC

General Manager, 2010 to 2011

During this time, I graduated from MCOiT program on September 16, 2010. This store serves the military that work and live on the New River Air Station.

uRaised the store AWUS from 20K to 30K. Had 2 Record weeks the last one being over 39K.

uEarned a 5 star OER in April 2011

uGM of the Year 2010.

uHired and developed multiple managers.

Store #8959 / Richlands — Richlands, NC

General Manager, 2006 to 2010

uRaised the store AWUS from 13K to over 25K. Had 13 record weeks.

uAccomplished the Rolex Challenge (2x)

uAchieved the Million Dollar Club

uGM of the Year 2008.

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