Computer Technician Customer Service

Peter Ramos

**** **** ***** **. **

Concord, NC *8027 *************@*****.*** Cell 631-***-****

« CAREER TARGET»

To secure a challenging technical position where my experiences, exceptional technical skills and education will be fully utilized.

«EDUCATION»

Hunter Business School, Levittown, NY 08 /2019-06/2020 Computer Technician Networking Specialist Diploma

Google Coursera 09/2021-12/2021

Technical Support Fundamentals

«TECHNICAL QUALIFICATIONS»

Active Directory SOHO Environments Server 2012

TCP/IP Cisco Routers Citrix Xen Server

CAT 5/6

Virtualization

Network Management

Microsoft office

VMware

Customer Service

Installing systems

Power Shell

Sonic Wall Routers

Backup Management

Microsoft Hyper-V

« PROFILE»

Proven ability to work well independently, as well as in a team-oriented and collaborative environment.

Thorough understanding of troubleshooting and logic’s in hardware and software maintenance

Analytical and problem-solving abilities with keen attention to detail.

Able to perform installations of hardware, software and peripherals, and insure proper functionality. Strong customer service skills.

«WORK H I S TORY»

Point VoIP (Computer IT)

05/2021-05/2022

Installations of hardware, software, and peripherals.

Diagnosing and troubleshooting for customers.

Maintaining and keeping installations up to date. East Islip Lanes (Desk/Porter)

2014-2015/ 2019–2020

The responsibilities were to clean up messes.

help my employees with anything they needed.

make sure customers are satisfied with their service and assist customers in need of help at the desk etc. Stop & Shop Peapod (Shopper)

2016–2017

Made sure online orders were ready for the delivery truck.

In this job you were timed and had to make sure everything was organized.

Towards the end of each month the company would choose a winner for fastest shopper, myself as one of them.

Contact this candidate