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Data Entry Customer Service

Location:
Modesto, CA
Posted:
May 14, 2022

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Resume:

JOSHUA URANGO

***** ********* ***** ******,** ***70

PROFESSIONAL SUMMARY

DEDICATED INDUSTRY PROFESSIONAL WITH HISTORY OF MEETING COMPANY GOALS UTILIZING CONSISTENT AND ORGANIZED PRACTICES. SKILLED IN WORKING UNDER PRESSURE AND ADAPTING TO NEW SITUATIONS AND CHALLENGES TO BEST ENHANCE THE ORGANIZATIONAL BRAND.

SUCCESSFUL AT DEVELOPING PRODUCTIVE RELATIONSHIPS WITH SUPPLIERS, CUSTOMERS AND COLLEAGUES. EXCELLENT REPORT WRITING, RECORDS MANAGEMENT AND COMPLIANCE SKILLS.

EXPERIENCE

Pace Supply

Logistics Trainee / 12/01/2021- Present

Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.

Printed tickets, picked supplies and filled packages under tight deadlines.

Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.

Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.

Communicated with vendor representatives to resolve damaged shipments and item shortages.

Collaborated with other departments on supply and quality issues.

Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Scheduled pickups and deliveries to maintain smooth operations.

Flowers Baking Company

Production Lead / August 2013- November 2021

Handled production line documentation for waste, downtime and output.

Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.

Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.

Supported employees by accurately tracking time and proactively resolving any conflicts.

Sustained tour-ready production line through continuous and effective housekeeping plans.

Contributed to continuous improvement and lean initiatives by implementing directives.

Trained workers in proper operation, calibration and maintenance of production line equipment.

Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.

Monitored employee activities to verify consistent use of good manufacturing principles.

Monitored workers on site during production activities for safety procedures compliance.

Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.

Inspected products and machines to maintain quality and efficiency. Oversaw logistics and inventory management for storeroom.

EDUCATION

Turlock High School

1600 East Canal Drive

Turlock,CA 95380

SKILLS

Customer service skills

Forklift Operation

Training expertise

MS Office

SAP, MIS, & High Jump Software ?

Teambuilding Proficient



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