Wesleyan University Operations Manager
Resume:
JAMES HURST
er
SUMMARY STATEMENT
Operations Manager with 15 years of operational experience that applies in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth, business expansion, and process improvement. Dedicated Operations Manager, who excels at using proven methods and cutting-edge technology to successfully cut cost, streamline operations, increase productivity, to achieve the company’s goals and KPI’s. Excellent intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, Zoom, and Workday.
PROFESSIONAL EXPERIENCE
Business Manager
United Parcel Service Durham, NC
August 2017–Present
Oversee complete operation of a 175-employee facility
Improve productivity of facility
Manage by walking around
Improve overall morale of facility
Provides training and guidance to new hires
Mentored and Coached management employees
Improve Safety Frequencies reducing accidents and injuries
Operations Management
United Parcel Service Indianapolis, IN
Apr 2007–August 2017
Oversaw multiple operations in different cities
Implemented new technology in different facilities
Conduct Negotiations with Union employees
Dispatch and schedule employees
ACCOMPLISHMENTS
Supervisor of the month multiple times
Business Manager of the month multiple times
Shadow upper management on the short list for promotion
CONTACT
Phone
*********@*******.***
EDUCATION
Indiana Wesleyan University,
Marion, IN May 2015
Bachelor of Science in Business Management
Graduated with Honors
Florida Southern College
Lakeland, Florida May 1988
Associate of Science, Business
Left early to pursue Professional
Baseball
EXPERTISE
Reaching Goals and KPI’s
Global and Strategic Planning
Hiring and Training
Process Improvement Strategies
Team building
OTHER SKILLS
Microsoft Office
Computer Proficiency
Workday
Zoom
Mentoring
JH
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