Teller Supervisor Customer Service

Paige A. Johnson

Address: **** ******* *****, **** **** City, UT Email: ***********@*****.***

Cell Phone Number: 385-***-**** Home Phone: 385-***-**** Objective:

I am a young adult that is eager to apply my strong organizational skills, professional manner, and customer service experience in the workforce. I am keen to develop new skills with my ability to work well with people. Experience:

Papa Murphy’s Take ‘N’ Bake Pizza, Riverton, Utah - Employee & Cashier Employer: DeAnne Noice

Length of Employment: July 2017 - May 2020

Hours: 32-38 hrs. a week

● Greeted every customer that walked into the store, took and made sure orders were accurate and handled their food and money with care.

● Completed orders quickly and e ciently, correct toppings and side items they purchased.

● Made sure customers were pleased with the outcome of their orders and overall experience within the store; applying their coupons, fixing mistakes, and refunds.

● Maintain a positive, safe, and clean environment throughout the store: sweeping, wiping down the counters, mopping, dishes, and laundry.

● Closed the store most of my time: made sure to lock the front and back door, counted down the till, wrote down the number of sales that were made, took inventory, and covered the food or took it back into the freezer. University Federal Credit Union, Riverton, Utah - Bank Teller Supervisor: Annessa Morey

Length of Employment: August 2020 - April 2021

Hours: 40 hrs. a week

● Builds and maintains relationships with University Federal Credit Union Members by engaging in conversations in person and over the phone.

● Provides quality service by assessing, advising, and assisting credit union membership.

● Recognizes member needs and cross-sells products and services as needs arise through a consultation approach.

● Educates members about UFCU products and services.

● Consistent focus on increasing member satisfaction and account retention.

● Expected to meet production goals as a representation to help our members.

● Greets all members professionally.

● Accurately maintain a cash drawer.

● Accurately and e ciently processes transactions in accordance with established policies and procedures

● Assists in the opening and closing procedures of the branch

● Responsible for Branch Security which includes vault combinations, security codes, and member information.

Summit Physician Specialist, Murray, Utah - Radiologist Specialist Assistant Supervisor: Portia Wendell

Length of employment: December 2021 - Present

Hours: ~35 hrs. a week

● Manage and answer calls for Certified Reading Radiologists.

● Call ordering providers to ensure that they received and are aware of their patients' findings.

● Remain courteous and respectful on any and all phone calls.

● Maintain a good standing between the Doctor(s) and the Radiologist(s), as a Radiologist representative.

● Maintain Professionalism with Doctors, Radiologists, and Co-workers.

● Keep the workspace clean and tidy.

● Keep patient information confidential in and out of work and in accordance to HIPPA

● Maintain a great work ethic that is within the set protocols and regulations. Education:

Mountain Heights Academy, West Jordan, Utah - Graduated Class of 2019 Classes: Physics, Algebra 2, Spanish 2, Foods 1, Health, Medical Forensics, Psychology, and Careers.

Awards, Honors, Achievements:

High School Diploma, Class of 2019. Graduated with a GPA of 3.95. Honor Roll certifications for all four quarters of 9th grade at OHMS (2015- 2016). Honor Roll certifications for all four quarters of 10th grade at Riverton High School

(2016-2017).

Honor Roll certifications for all four quarters of 11th grade at Mountain Heights Academy (2017- 2018).

Honor Roll certifications for all two-quarters of 12th grade at Mountain Heights Academy (2018-2019).

Certifications:

New employee / New Teller Training UFCU Certificate. Volunteer:

NJHS - Peer Tutor & Teacher Aid

Oquirrh Hill Middle School

September 2015 - 2016

Peer Tutored kids that were struggling with their homework.

Participated in the Coat Drive and asked for donations around the neighborhoods around my middle school.

Cleaned and picked up trash around the school and local parks. Skills:

Able to work with Microsoft Word, PowerPoint, and Excel.

Typing, averages about 40wpm.

Problem-solving, Hardworking, Good at teamwork, Courteous, Professional and an E cient worker.

First Aid - Youth group activities

CPR - 9th-grade Health class

Basic handling of firearms.

Strong negotiation skills

Clear and e ective speaking voice

Strong problem-solving skills

Excellent personal commitment and attendance.

Strong communication skills

Basic computer literacy

Interests and Activities:

I’ve played soccer for eight years and really enjoyed it. I was also part of the Ukulele Club in high school. And I love to sketch and play video games in my freetime.

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