Customer Service General Manager

William E Saunders

*** * ********** ***, ****** Arrow OK 74011

918-***-**** • *******@*****.***

Objective

Talented professional manager seeking to fill an executive role or team member role. I have a 15 years of customer service experience. From all levels from; teammate, shift lead, sous chef, assistant manager, and General Manager. This experience has given me great insight and leadership intangibles that will make me a great addition to any team. As a husband and father of three. I also carry dependability and ownership as personal ideals of quality in both leaders and teammates. Work Experience

Sous Chef

Russos Italian Kitchen

As Sous Chef I must maintain high quality of food and atmosphere. Maintain communication with all stations in the line to execute orders. Train, clean, and delegate daily actions.

I have established organization and routine by make daily cleaning lists and establishing a line check.

I also help with interacting with guests and inventory. Manager

Diamond Finance

Due to Covid, I had to look for work outside of the food service industry. Which lead me to Diamond Finance a loan and tax service. I began as an entry level customer service employee and left as a top sales Manager.

During my time there I was in charge of

Collection on accounts, sales, guest interaction, marketing, as well as full collection on all loans.

Which is interacting with the court system and representing my company during court summons.

I was also certified fully as a licensed Oklahoma tax Filer Shift Lead/Bartender

Zios Italian Kitchen

Was hired on as a server and quickly rose to become the shift leader and bartender.

Guest interaction and working with teammates was a must. Problem solving and guests satisfaction was a daily goal. My other duties; training, cleaning, inventory, catering, and marketing. Jun 2007 - Jun 2010

References

Matthew Janey Friend 918-***-****

Stevie Bonebreak General Manager 918-***-****

Jonathan McCormack Former General Manager 918-***-****

Education

Broken Arrow High School Diploma

Broken Arrow

High School Diploma

More context

I am currently looking for a part time job that is overnight. As a father of three, I’d prefer working during the week so I can attend my children’s weekend games and maintain a healthy 2 job/family lifestyle.

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