Customer Service Representative

Sintina Mills

Claims Representative

Phoenix, AZ 85021

*****************@***********.***

313-***-****

Work Experience

Claims Representative

Safelite Group - Chandler, AZ

December 2018 to March 2021

Processed Claims for wind shield replacements.

Customer Service Representative (CSR)

Fiserv

August 2014 to November 2018

• Assisted Customer in Payment Processing

• Assisted with inbound/outbound calls

• Complied and analyzed data to meet all metric requirements Case Aide

Onward Hope, Inc

August 2012 to August 2014

• Clerical assistance (filing, faxing, answering phones)

• Maintained computer data

• Collected and inputted client documentation

• Assisted with in-going file audits

Financial Advisor

Verizon Wireless

February 2005 to September 2012

• Assistant customer in making financial arrangements

• Transferred and assistant with inbound/outbound calls

• Assisted in New Employee Training, as an on-the-job trainer. Repossession/Redemption Analyst

Credit Acceptance Corp

April 2003 to October 2005

• Clerical assistance (filing, faxing, answering phones)

• Maintained database

• Customer Service Representative

Education

High school or equivalent

Skills

Csr, Customer service, Customer support

Additional Information

Skills

Customer Care, Customer Service, Call Center, Customer Support, Filing, Faxing General Office support

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