Customer Service Office Specialist

EVA HOUSLEY

**********@*****.*** 435-***-**** Smithfield, Utah

SKILLS

Customer Interaction

Product and Service Sales

Conflict Resolution

Food Preparation

Cash Register Operation

Stocking and Replenishing

Packaging

Sorting

Food Safety

Cash Handling

Customer Service

Point of Sale Knowledge

Sanitizing

EDUCATION

Utah State And Weber State Concurrent, Logan, UT

Nutrition 1020

Econ 1500

Music 1010

Projected credits upon graduation: 36

4.0 College GPA

Sky View High School, Smithfield, UT EXPECTED GRADUATION IN 05/2022

High School Diploma

AP Government

Secretary and Historian of Debate Team

National Honors Society

We the People

Honor Roll

WORK HISTORY

Kohls Associate Kohls Department Store - Logan, UT 07/2021 - CURRENT

Maximized customer interactions by 3%

Managed customer relations and customer service

Boosted customer experiences by 2%

Fast Food Worker Big J's and Pizza Villa - Richmond, Utah 07/2020 - 08/2021

Efficiently cut customer wait times by more than 10% on orders and food

Preformed Food Preparation

Increased Cleaning and Sanitation

Coder Gear Up - Logan, Utah 06/2019 - 06/2019

Taught 60 hours of basic coding skills to 20 students

Assisted instructors with development of 10 lesson plans

Created 6 apps to teach students STEM concepts

CERTIFICATIONS

Microsoft Office Specialist Word Certification

Microsoft Office Specialist PowerPoint Certification

Microsoft Excel Certificate

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