Office Manager Front End
Resume:
Cheryl Williams
New Castle, DE 19720
*****************@*****.***
Phone: 302-***-****
Objective: I'm seeking for employment within a corporate setting where I may utilize my skills and knowledge to become a great asset within a company.
Work Experience:
Brandywine Counseling & Community Services (2000-2022) Wilmington, DE
Office Manager:
February 2016 to March 2022
Assisted front end when needed, answered phones, made appointments, verified Medicaid insurance & private insurance, collected payments (credit card, check & cash) & copays, order supplies, charted charts, broke down charts, scanned, assisted with running groups when needed, received mci numbers from State to assist I.T staff, made copies when needed and distributed mail, worked with clients with high balances by making payment arrangements on account. Scanned documents, send records to courts, disability, probation etc.
Administrator Assistant:
February 2013 to February 2016
Worked with CEO, scheduled meetings, answer phones, scan documents, filing, take minutes for meetings, medical records (send information to outside agencies regarding BCCS clients such as; courts, Rock Ford Center, Meadow Wood, Connections, (prisons) etc, (familiar with HIPPA), order supplies, assist with the front end when needed, met with clients regarding their balances, updated client's profiles when necessary
Brandywine Counseling and Community Services Wilmington, DE
Office Manager:
June 2008 to January 2013
Assisted the front end when needed, answered phones, made appointments, verified Medicaid insurance, collected payments (credit card, check & cash) & copays, order supplies, charted charts, broke down charts, scanned, assisted with running groups when needed, received mci numbers from State to assist I.T staff, made copies when needed and distributed mail
Brandywine Counseling and Community Services - Wilmington, DE
Billing Tech:
February 2000 to January 2008
Billed services provided by counselors by using diagnostics codes. Collected & posted payments (cash, money orders and credit card) paid by clients. Put charts together for admitted clients and broke them down when clients were discharged. Assisted the front end by answering phones and directing calls to appropriate staff
Education:
William Penn High School New Castle, DE
Diploma Received -June 1984
Delaware Technical & Community College Wilmington, DE
Certificate Received (6 week course)
Goldey Beacom Training Center Wilmington, DE
Certificate Received June 1987
Goldey Beacom College Wilmington, DE
(Didn't complete) 2006
References:
Available Upon Request
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