Personal Assistant Customer Service
Resume:
Stephanie Wilson
San Diego, CA *****
*******************@*****.***
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
211 San Diego - San Diego, CA
February 2021 to May 2022
Assisted client with their Medical cal fresh general relief CAPI CalWorks programs after call wrote case comments regarding what happened in the call
• Provided assistance to clients
• Answered phone and assisted clients with changes
• Created customer appointments
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Operated the live chat
Amazon Delivery Driver/Dispatcher
Amazon.com/ELFS - San Diego, CA
August 2020 to January 2021
I received packages from an Amazon warehouse then the packages get loaded up into my van and delivered packages that were all my van to recipients also I helped management dispatch driver to help others with heavy loads, also receive vans at end of shift checked for damages etc Wearhouse Worker
Amazon.com - National City, CA
October 2018 to August 2020
• Gathered packages for drivers
• Audit routes
• Able to lift 50>
• Over see large routes
• Helped with locating missing packages
Caregiver/Personal Assistant
Ihss san diego county - San Diego, CA
April 2013 to June 2020
• Light house keeping
• Transfer to/from wheelchair
• Transfer to/from bathroom
• Cooking
Education
High school diploma
Skills
• Packaging
• Caregiving
• Personal assistant experience
• Load & unload
• Cooking
• Supervising experience
• Dispatching
• Shipping & receiving
• Delivery driver experience
• Live chat
• Organizational skills
• Heavy lifting
• Customer service
• Shift management
• Order picking
• Driving
• Cleaning
• Warehouse experience
• Communication skills
• Microsoft Office
Certifications and Licenses
Driver's License
April 2027
Assessments
Warehouse shift leader — Proficient
May 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Logic & critical thinking — Proficient
August 2020
Using logic to solve problems.
Full results: Proficient
Work style: Reliability — Familiar
January 2021
Tendency to be dependable and come to work
Full results: Familiar
Customer service — Familiar
August 2020
Identifying and resolving common customer issues
Full results: Familiar
Work style: Conscientiousness — Proficient
January 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Memorization — Highly Proficient
January 2021
Committing product or merchandise information to memory and recalling it at a later time Full results: Highly Proficient
Work style: Reliability — Familiar
January 2021
Tendency to be dependable and come to work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate