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Customer Service Virtual Assistant

Location:
Jefferson, SC, 29718
Posted:
May 10, 2022

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Resume:

James Wright

Jefferson, SC *****

**********@*****.***

+1-843-***-****

I have experience of creating websites from scratch and on places like WordPress, Dreamweaver and then some. I am a quick learner and willing to get the job done as quick and correct as possible. Authorized to work in the US for any employer

Work Experience

Virtual Assistant I

Fancy Hands - Jefferson, SC

January 2020 to Present

I currently use a script and call around to companies and clients to assist those who are needing help receiving documents from certain companies and or offices. Mentor/Reviewer

Edenfantasys - Jefferson, SC

November 2019 to Present

I am a reviewer on Eden Fantasies. I review their adult novelties and write in depth of what the item does and how it does it and what it feels like.

I am also a mentor and help new reviewers with their reviews by making sure their review sounds right and the grammar is okay. Using the code 216E or 215U will give you a discount of 15% on all purchases when using it.

Self Employed

The Hidden Room - Jefferson, SC

March 2019 to Present

I am an owner of an adult novelty shop. We currently are drop shipping. Self Employed

eBay Inc. & Mercari - Jefferson, SC

April 2016 to Present

I sell things on eBay and mercari . I also drop ship and have to advertise my merchandise so that people can see my items along with ship out what they have bought in a timely manner. Call Agent/ Customer Support

Peddle

May 2020 to October 2020

I was an offer agent answering calls from clients helping them sale their cars and or checking their offers on them.

Floor Tech/Housekeeping

MUSC Health - Lancaster, SC

March 2019 to July 2019

I currently clean linen and make deliveries to office buildings. Sanatation worker

Cals clean - Monroe, NC

November 2018 to February 2019

I cleaned up the pilgrim's pride Marshville North Carolina location with industrial cleaners. I also had to tag out and lock out machines before cleaning or when they are broken but I am allergic to the 100% chlorine we use and looking for something else.

Contract Delivery Driver

Wrights Delivery - Monroe, NC

October 2018 to November 2018

I delivered newspapers to the customers.

I delivered newspapers around Union County NC and had to make sells by giving non subscribers a paper trying to entice people to join.

Skills used: Math

Route planning

Time management

Customer service

Sells

Seasonal remodel

Walmart - Monroe, NC

May 2016 to July 2016

Responsibilities Move shelving and other assignments for the night including restocking shelves, cleaning the store, putting shelving together and reading mod sheets to know where everything is located. Cashier/Customer Service

west oil - Pageland, SC

March 2016 to May 2016

I had to ring up customers purchases while making sure they have excellent customer service and found everything they needed. I also had to keep the store clean and stocked shelving whenever we was low or running out of supplies.

Bagger/Stocker

Bi-LO LLC - Pageland, SC

October 2014 to March 2016

Responsibilities Bagged customers purchases and making sure they found everything okay. I had to stock shelves and get buggies and make sure the store was cleaned. Education

High School Diploma

Central High School - Pageland, SC

June 2013

Skills

• Microsoft office (6 years)

• Google Docs

• Powerpoint (4 years)

• Stocking (3 years)

• Customer Service (4 years)

• Customer Service Skills (4 years)

• Bagging (3 years)

• Retail (3 years)

• Sales (3 years)

• Residential Electrical (2 years)

• Photoshop (5 years)

• Computer Repair (4 years)

• Illustrator (5 years)

• Computer Tech (5 years)

• Sanitation Cleaner (2 years)

• Pallet Jack (2 years)

• Janitorial

• Clean

• Troubleshooting (5 years)

• Facebook Advertising

• Digital Marketing

• Sales Experience

• Internet Of Things

• Typing

• English

• Time Management

• Excel

• Microsoft Word

• Negotiation

• Marketing

• Live Chat

• Adobe InDesign

• Layout Design

• Adobe Dreamweaver

• Illustration

• Search Engine Optimization (SEO)

• Web Design

• Graphic Design

• Social Media Management

• Blogging

• Branding

• Analytics

• Typography

• Computer Networking

• WordPress

• Help Desk

• User Interface (UI)

Certifications and Licenses

Driver's License

Assessments

Reliability — Highly Proficient

July 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Social Media — Highly Proficient

July 2019

Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: Highly Proficient

Front Desk Agent (Hotel) — Proficient

July 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient

Basic Maintenance and Repair — Proficient

July 2019

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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