Customer Service Administrative Assistant

SOCIAL MEDIA MARKETING INTERN

BDP ENTERTAINMENT GROUP JANUARY 2022 – PRESENT

Assisting in rebuilding brand marketing for BDP’s podcast series. Conducting research for campaign promotion. Analyzing and gaining insights from BDP’s social media.

DIGITAL INVENTORY MANAGEMENT INTERN

MEDIAMINE LLC JANUARY 2022 – PRESENT

Digitizing inventory of the Robert Guillaume residence. Archiving physical inventory and transforming them into a collection of digital assets. Content will then be licensed, monetized, and managed.

ADMINISTRATIVE ASSISTANT INTERN

GARY A. WATSON & ASSOCIATES JANUARY 2022 – FEBRUARY 2022 Assisted in handling the day-to-day operations and management of the law firm. Executed administrative responsibilities, interacted with clients, vendors, and organized calendar schedules.

PROMOTIONS SUPERVISOR WIUX RADIO

WIUX RADIO OCTOBER 2018 - MAY 2020

Enhanced detailed calendar of events, appearances, and contests to manage customer engagement. Set clear priorities for event advertising and promotion demands.

MARKETING COORDINATOR

PHI BETA SIGMA FRATERNITY, INC. DECEMBER 2017 - MAY 2020 Curated implementation of recruitment marketing videos, schedules, campaigns, marketing budget, brand strategy, event media, newsletters, print, and mobile advertising.

PROMOTIONS & MARKETING

Evaluated marketing strategies, tactics, and digital media effectiveness. Utilized Hootsuite social media management platform to execute media strategies for Twitter, Facebook, Instagram, LinkedIn and YouTube. Analyzed data using Meltwater analytics. Developed marketing channel strategies and financial budget projections for a business transformation recommendation for MyNetworkTV.

INTRODUCTION ADVERTISING & MARKETING

Examined media advertising and applications across platforms and audiences. Analyzed the advertising industry structures and process. Studied the considerations for advertising in a global marketplace. AUDIENCE ANALYSIS

Applied statistical analysis to examine media audiences. STATISTICAL TECHNIQUES

Identified problems with statistical techniques. Developed awareness for understanding population parameters and estimations, probability values, confidence intervals, and effect sizes and suggested next steps. E X P E R I E N C E

EDUCATION HIGHLIGHTS

Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post -production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 V fx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Quickly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Netflix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post -production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 V fx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Quickly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Netflix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking Screening, technology, client needs, Screening 25 Required Technology 5 Required Client Needs 4 Post-production 3 Customer Service 3 Communications 3 Production Management 2 Customer Experience 2 Prioritization 2 Administrative Support Predicted Data FlowTechnical Specifications 2 Acquisition2 Workflows 2 Software2 Booking2 Technical Requirements Skill Variations Resume Job Description Feedback 3 Communication 3 Verbal Communication 2 Verbal Communication Skills 2 Multitask 2 Critical Thinking 2 Point Of Contact 2 Problem Solving 2 Collaborative 2 Accountable 2 Inquisitive 2 Poised 2 Coordinate 2 Flexible 2 Creative 2 Organized 1 2 Culture 1 Engaging 1 Collaborate 1 Committed Report 2 Calendar Management 2 Written And Verbal Communication 2 QC 2 Administrative Support 1 Predicted Data Flow 1 Predicted Word Processing 1 Vfx 1 Develop Relationships 1 Logistics 1 Receiving 1 Animation 1 Scheduling 1 Engineering 1 Calibrations 1 Project Management 1 Preservation 1 Spreadsheets 1 Talent Relations 1 Google Suite Know 8 Qui ckly 8 Comfortable 7 Requests 7 Relationships 6 Things 6 Net flix 5 Talent 5 Coordinator 1 5 Management 4 5 Reviews 5 Cross-functional 4 Facilities 4 Screenings 4 Keeping 4 Request 4 Acting 4 Teammates 4 Clear 1 4 Remaining 4 Answer 4 Regardless 4 Competing 4 Precisely 4 Directly 3 Transparency 3 Embracing 3 Awards 3 Publicity 3 Production 1 3 Enjoy 3 Maintenance 3 Post 3 Calendar 2 3 Material 3 Technician 3 Resources 3 Curiosity 3 Natural 3 Rooms 3 Audience 1 3 Happening 3 Suite 3 Comfort Report 3 technical specifications acquisition, booking

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