MELISSA RICHARDS

904-***-****

adq08k@r.postjobfree.com

**** ********* ****** ****. #****

Jacksonville Florida 32225

PROFESSIONAL SUMMARY

** ***** ** ********** ** the pharmaceutical industry

Proven track record of accurately completing tasks assigned and special projects with demanding time frames and confidential material

Team player with the ability to work effectively and collaboratively to accomplish goals

Extensive customer service experience

Detail oriented with strong follow through

Excellent written and oral communication skills

Strong problem solving and decision-making ability

Very flexible with impeccable work standards

CAREER HIGHLIGHTS

CVS – February 2000 to present

Registered Pharmacy Technician

Instrumental in pandemic special project which involved administering COVID vaccines to nursing homes, rehab centers, assisted living communities and assisting Pharmacist by processing claims for vaccine

Daily administering of Covid tests

Enter and process prescriptions into the pharmacy operating system with both speed and accuracy

Refilled and maintained ScriptPro, an automated dispensing system

Communicate with customers in person and on the telephone while providing timely and excellent customer service

Daily processing of claims through insurance

Assist with maintaining accurate medication inventories and performing audits as required

Work incoming prescriptions from doctor’s office to resolve any discrepancies and ensure timely dispensing

Receive, process and follow-up as needed with doctors’ offices on all refills assigned

Work daily with doctor offices and insurance companies to timely resolve and process prescriptions and claims

Assist with training new pharmacy staff

INTEGRATED PHARMACY SOLUTIONS – May 1992 to February 2000

Registered Pharmacy Technician

Worked with clinic doctors to ensure timely processing of all prescription orders

Managed inventory levels by performing regularly scheduled inventory counts, stocking inventory and checking for expired medications

Received, processed and distributed prescriptions timely and accurately

Effectively resolved insurance rejections and other billing issues

COMMUNITY ACTIVITIES

The HEAL Foundation Catholic Charities

Additional Career Information and References Available as needed.

Contact this candidate