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Customer Service Nursing Assistant

Location:
Edcouch, TX
Salary:
24
Posted:
May 10, 2022

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Resume:

Monica Anna Santos

Team player

Edinburg, TX ****2

adq00z@r.postjobfree.com

956-***-****

SKILLS

• VERY DEDICATED TEAM PLAYER

• STRONG CUSTOMER SERVICE

• EXTREMELY DETAIL ORGANIZER

• TRUSTWORTHY AND RELIABLE EMPLOYEE

• EXCELLENT COMMUNICATION AND RESPONSIBILITY: DO EKG, PHLEBOTOMY LABS, TAKING VITALS, KEEPING I&O, MAKING APPTS, DRAIN FOLEYS, JPS, HIMO VAC ASSISTING PATIENCES OR CUSTOMERS, ANSWERING PHONES CALLS AND TRANSFERRING CALLS SCAN EKG TO PATIENTS CHARTS

• CPR

• EKG

• Injections

• Patient Care

• Receptionist

• Vital Signs

• Microsoft Word

• Phlebotomy

• CPR Certified

• Filing

• Medical Records

• Scheduling

• Venipuncture

• CNA

• Customer Service Skills

• Data Entry

• Front Desk

• Customer Service

• Medical Terminology

• Medical Office Experience

• Insurance Verification

• Laboratory Experience

• Medical Scheduling

• EMR Systems

• Caregiving

• Clerical Experience

• Hospital Experience

• Laundry

• Triage

• Nursing

• Critical Care Experience

• Cerner

• Quality Assurance

• Epic

• Computer literacy

• Spanish

• English

• Phone Etiquette

EXPERIENCE

Certified Nursing Assistant- ARBOR VIEW NURSING HOME/REHAB - Edinburg, TX

2011 to 2012

● My job description consisted of obtaining vital signs and assisting patients with activities of daily living.

Certified Nursing Assistant- MISSION REGIONAL MEDICAL CENTER - Mission, TX

January 2012 to June 2017

● My job description consisted of obtaining vital signs as well as being a unit clerk. I assisted RN's with wound care, drainage of Kovacs, JPs, NG-tube and foley catheters. In addition, I answered calls and transferred to appropriate departments.

CERTIFIED NURSING ASSISTANT- DHR HOSPITAL - Edinburg, TX June 2016 to March 2018

● My job description consisted of obtaining vital signs as well as being a unit clerk. I assisted RN's with wound care, drainage of Kovacs, JPs, NG-tube and foley catheters. In addition, I answered calls and transferred to appropriate departments.

Certified Nursing Assistant- MISSION REGIONAL MEDICAL CENTER - Mission, TX

January 2018 to September 2018

● My job description consisted of obtaining vital signs as well as being a unit clerk. I assisted RN's with wound care, drainage of Kovacs, JPs, NG-tube and foley catheters. In addition, I answered calls and transferred to appropriate departments.

Receptionist- DONA COOPER -DOCKERY - Edinburg, TX

September 2018 to October 2018

● Assisted patients by verifying insurance, scheduling appointments and accepting copays. I also completed the admission by obtaining vital signs, blood work and performing EKGs. Additionally, I answered calls and transferred to appropriate departments.

PCA Personal Care Assistant- Rio Grande Regional Hospital - McAllen, TX

April 2020 to July 2020

● My job description consisted of obtaining vital signs, Performing Ekg as well as being a unit clerk and assisted Rn's with any care that the patients may have needed. In addition, I answered calls and transferred to appropriate departments.

Patient Care Technician/Phlebotomist- McAllen Heart Hospital - McAllen, TX

April 2018 to June 2020

● My job description consists of obtaining vital signs, drawing blood, performing EKGs and I am also a unit clerk. I scan EKGs, assist RN's with wound care, drainage of Hemo vacs, JPs, NG-tube and foley catheters. In addition, I answered calls and transferred to appropriate departments.

Phlebotomist/Lab Assistant- SOUTH CLINIC LABORATORY - McAllen, TX January 2021 to May 2021

● I TRAVEL TO THE NURSING HOMES TO DRAW LABS FROM PATIENTS THAT HAVE LABS DUE AND ALSO WE CENTRIFUGE LABS.

Transporter/Youth Care Worker- Krucial Staffing- San Antonio, Tx June 2021 to March 2022

● Youth care worker at a shelter till I got an offer to become a transporter, where I would need to transport the youth care by flying each and everyone that was clear to their destinations with family. EDUCATION

Woodfield high school - GED, Online

Certifications

BLS for Healthcare Providers

● CNA

● First Aid Certification

● Phlebotomist



Contact this candidate