MAHMOOD ALI
Network Administrator
Phone: +973-********
Email: ************@*******.***
LinkedIn: (47) Mahmood Ali LinkedIn
Career Summary
Goal-oriented and collaborative IT professional with 10+ years of experience applying hardware and network design, installation, administration, and configuration to support growing businesses
Proven analytical and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies
Self-motivated and a dedicated team player committed to provide high-quality support and excellence, achieve peak systems performance, maintain top quality standards, and meet aggressive business objectives
Extensive experience in network administration including planning, design and deployment of LAN, WAN and WIRELESS, monitoring, and troubleshooting of networks, implementation of network security
Skills
Routing Configuration of CISCO routers ACLs, NAT, VLSM, Route Maps, MPLS, routing protocols RIP, IGRP, OSPF, BGP
Switching Configuration & administration of L2/L3 switches, configuring VLANs, STP, VRRP, HSRP, Trunking, Link aggregation, High Availability. Network monitoring (Solar winds, PRTG ), Mac security
WLAN Wireless network design & implementation, RFD network, Wireless Bridges (LOS, NLOS), Motorola wireless controller, Handset devices
Network Security Firewall (CISCO Meraki, Fortigate, ASA 5510, NGFW, Umberella) configuration, NAT, VPN (Site-to-Site, Remote Access), Active Failover, Traffic and content filtering
Access Control System, CCTV (Analog & IP Camera, DVR, NVR), Perimeter security system
System Administration Windows server 2012 R2, Active Directory, Design connectivity infrastructure, Configuring DNS and DHCP, Creating Users profiles and Groups, Antivirus, Crowd strike, WSUS.
Veeam, Symantec/Veritaz Backup/Restore of SQL, Data Backups, Disaster Recovery, RAID-5, Hyper-V & VMware.
Dot Net Programming Web development using MVC, HTML, CSS, Javascript, C#.
Work Experience
Mar 2009 - present Network Administrator
WestPoint Home Bahrain
Responsible for administering network spanned across three units containing 300+ users
Liaison with US and Pakistan teams to streamline infrastructure and security parameters
Interface with communication and hardware/software Service Providers, maintain SLA’s, Licensing and Live Support, AMC’s, Manage Cloud Portals, Azure, Meraki, and all manufacturer’s online portals
Coordinate with Group Manager IT, Director Infrastructure & Support, and CIO for ongoing activities and upcoming plans & projects
Initiated & implemented complete network documentation procedures for server’s information, asset management, resources performance utilization, network security policies, Enterprise software licenses, product warranties & service contracts
Facilitate IT audits and take necessary measures on CAPs.
Work in coordination with IT Head on Payroll, and Financial applications, building crystal reports and windows services for auto alerts and Robot Reports
Developed web based employee appraisal system using MVC, C# and web development tools
Setup Zoom Rooms for Video Conferencing
Configure and manage Nortel switches (5500, 4550, 2550), CISCO switches, VLANs (Data, Voice), Layer 3 switching, Multilink trucking, VRRP, DHCP Relay, QOS, Fiber optic uplinks, STP, Port Mirroring, Mac security, Broadcast analysis
Cisco routers (3600), Firewall (CISCO Meraki) configuration, Routing, NAT, VPN, ACLs, ADSL and Dedicated Internet
Wireless network design and implementation, RFD, Motorola wireless controllers, Wireless Bridges (LoS, NLoS) Access Points, handheld devices
Nortel (CS-1000) PBX exchange for VOIP and transition to hosted PBX with ISP
Management of Active Directory, Domain Controller, DNS, Hyper-V, VM-Ware, WSUS, DHCP with multiple subnets for VLANs, Databases, McAfee Antivirus, ePo agent, Crowd Strike, ISeries server management
Implementation & documentation of complete Disaster Recovery Plan
Provide onsite, RDC support for 300 plus users, iPhones, Maas360
Provide level I & II support to all users, Executives and troubleshooting of 70+ printers(HP, IBM, Barcode, Zebra)
Client support software, installing & configuring packages and update patches on clients, Office 365 and Power BI administration, configuring MS outlook,
Management of Symantec Backup/Restore of SQL databases, backup of IBM AS400, User’s data & credentials backups
Responsible for security surveillance including 100+ Analog, HD and IP Cameras, DVR & NVR, Access Control System, Micronet Perimeter security system, Emergency exit alarm
JUL 2008 – MAR 2009 Datacom engineer
HUAWEI TECHNOLOGIES
Implemented IPTV (triple play) project for PTCL, DSL project for WATEEN Telecom
Installation of DSLAMs, Service Cards (ADGE), Control Cards (SCUK), and cabling
Commissioning of DSLAMs including VLANs, Line Profiles, Traffic Tables, Service Ports, Multicasting, Uplink and Cascading, BTV (adding IGMP users, programs and making profiles), NMS configuration
Performed NOC operations, NOC monitoring, NOC NMS2000 management, ATM configuration, PVC’s at centre and customer premises
Onsite troubleshooting when communication dropped or delayed
Upgrade of Firmware’s, backups of Configuration and DATA
DSLAM MA5600 Troubleshooting including Multicast, HSI, service ports, VLANs, Patch Cord, Soft & Hard reset of slots, Routine Maintenance, Testing in MDF and patching, CPE and STB configuration and troubleshooting
Monthly visits at all Sites for stability of services in Lahore & Islamabad
Weekly report two times in a month, Monthly Report once in a month, Fault Report as occurred
BRAS viewing the VLAN, access users, traffic, slots status and temperature,
Patch cord installation from BRAS to ODF and Loop Back Testing
Education
Batchelor of Computer Science
Mohi-Ud-Din Islamic University, Pak
Graduated 2004
Professional Certifications
Year
Certification
Training/Exam Institute
Validation ID
2014
CCNP
NIT Bahrain
419384169986CLAG
2013
CCNA Security
Modern Institute Bahrain
416584169072AKAH
2007
CCNA
ITU-CISCO Pakistan
415464989027FRYI
2005
MCSE
Emerging Systems Pakistan
Training