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Customer Service Assistant Manager

La Plata, MD
January 20, 2022

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Dawn A. Johnson


To obtain a position as a Bank Teller


Henry E. Lackey High School

Graduated June 1992

College of Southern Maryland

* *****


Bank Teller (1998-1998) – Bank of America, Waldorf Md ; As a bank teller, I was

responsible for counting and settling my cash drawer daily. I was also responsible for

processing withdrawals, making customer deposits, and payments.

Bank/ ATM Teller (1998-2001) – Bank of America, Mechanicsville Md ; As a Bank

Teller/ATM Teller I was responsible for counting and settling my cash drawer daily. I was

also responsible for counting the currency in the ATM machine 3 times per week and

settling the cash on hand with the machine count. I was the accounts Receivables Clerk

for my Branch.

Mutilated Currency Examiner (2001-2002) – Bureau of Engraving & Printing,

Washington DC ; As a Mutilated Currency Examiner I would examine cases where

money was burned, buried, counterfeit, or exposed to chemicals, I would then determine

whether the cash was redeemable.

Cashier (Part-Time) (2004-2004) – Khol's Department Store, Waldorf MD ; As a

cashier I would count out the registers in my zone in the morning to make sure there is

the correct amount of cash to open with. During the day I would check out customers and

also help put out stock.

Assistant Manager ( Full-Time) (2004-2005) – American Greetings Store, Waldorf MD

; As an Assistant Manager I would receive shipments and would display products daily.

I would also get deposit’s ready for the bank.

Booking, Aftermarket Sales and Rental (Full-Time) (2006-2009) – Toyota of Waldorf

; I would Schedule appointments for service and repair. I would also put customers in

Rentals and help with sales and installation of Aftermarket Products.

Customer Service Specialist III (Full-Time) (2015-2021)- Community Bank Of

The Chesapeake, La Plata, MD; As a Customer Service Specialist, I would process

Deposits, Withdrawals and Loan Payments. I would also open Personal, Business

Accounts and Certificate of Deposits. I was also responsible for checking the

Night Drop sheet to make sure transactions were done correctly.


1. Marla Wustner 12755 Amberleigh Lane La Plata, Md 20646 301-***-****

2. Kay Jones Ben Morgan Road Compton, Md. 301-***-****

6244 Stone Hill CT • Port Tobacco MD 20677

301-***-**** •

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