MELISSA CANVASSER
SOUTHFIELD, MI *****
**********@*****.***
“Above and beyond'' mentality, there’s no task too small or insignificant. 10+ years of working experience as an executive and personal assistant to C-level executives in various industries. A charismatic, engaging professional with superior interpersonal skills. Ability to anticipate the needs of executives while maintaining a positive attitude. Prioritize efficiently while juggling multiple competing tasks. Follows directions with ease, is resourceful, well organized, and has a successful track record working in fast-paced and demanding environments.
ESSENTIAL QUALIFICATIONS & TECHNICAL SKILLS
Computer Skills: Proficient in PC Windows 10, macOS Big Sur, and Apple iOS. Microsoft Office 365, G Suite, Asana, Adobe Creative Cloud, Concur, Dropbox, SharePoint, OneDrive, iCloud, Salesforce, Squarespace, WordPress, Go Daddy, HelloSign, Website Analytical, and Social Media platforms.
• Leadership
• Event Planning
• Project Coordination
• Management
• Communication
• Event Promotion
• Budgeting
• Problem Solving
• Hospitality
PROFESSIONAL EXPERIENCE
CREDIBLY, Detroit, MI February 2021 to October 2021 Administrative Sales Assistant, Small Business Loans
Supported the sales team by administering the sales information systems.
Sent out contracts, approvals, onboarded new partners, and submitted deals for clients.
Assisted the sales team in reaching their monthly goals.
Communicated and provided support for accounting, underwriters, and the marketing team on behalf of the sales department.
APEX REALTY, Los Angeles, California August 2015 to August 2019 Executive Assistant to Owners & Office Manager, Property Manager
Prioritized demands between professional appointments and family engagements while anticipating the CEO’s needs. Assistant duties included organizing changing last-minute positions, travel arrangements, monthly reconciliation, political contribution, charity donations, e-mail correspondence, office equipment maintenance, and assisting with all day-to-day activities.
Managed maintenance staff daily for a 3000sqft house on 1.5 acres in Zihuantanejo, Mexico. Handled financial operations, budgeted, forecasted, collected rent, and distributed payroll.
Planned events for the office and family. Specifically, office B-day celebrations, holiday parties, dinners for the CEO, Bar Mitzvahs, mixers, and weddings in Mexico.
Successfully executed a wedding in Mexico of 100+ people from the US. Employed staff, facilitated catering and entertainment arrangements, and collaborated with the bride ideas and designs.
Aggressively improved rental revenue by 85% by providing outstanding customer service and creating friendly relationships with guests, leading to annual vacation homes.
• Saved $50k in overhead expenses by negotiating lower rates for office equipment and internet/wireless/phone monthly bills.
DOMINIUM MANAGEMENT CORPORATION, Beverly Hills, California August 2008 to May 2011 Executive Assistant to Owners & Office Manager, Property Manager
Provided administrative, business, and personal support to the CEOs of a high-end commercial and retail property management company. Tasks included managing frequently changing and confidential calendars, setting up conference calls, organizing staff lunches, editing contracts, complex international and domestic travel arrangements, screening calls, email correspondence, and office maintenance.
Negotiated favorable terms and priced agreements with car services, vendors, restaurants, and hotels, resorted to substantial savings in travel expenditures.
Project manager for a highly effective file organizational system for fast and straightforward retrieval and document storage, resulting in workflow improvement and office efficiency.
Liaison between the property owners and retail tenants, such as Dsquared2, Stefano Ricci, and Stuart Weitzman at the Rodeo Collection.
Collaborated with interior designers about design layouts, furniture placement, textures fixtures, and materials for new stores.
Delegated and updated the signage placement for new tenants and for the common areas at the Rodeo Collection.
3
UNIVERSAL MUSIC GROUP, Santa Monica, California July 2004 – July 2007 Executive Assistant to Head of International Marketing, Interscope/Geffen/A&M
Assisted in marketing strategy development for public relations and evaluated strategic relationships with retailers/magazines/media outlets for The Pussycat Dolls, The Black-Eyed Peas, and other multi- platinum selling artists.
Prepared marketing proposals and press kits for 50 Cent, Enrique Iglesias, Marilyn Manson, and a wide variety of Universal recording artists.
Served as the event marketing lead for the International Music Summit, included budgeting, guest lists, logo design, entertainment, and travel arrangements.
Increased awareness of new and upcoming bands with e-mail blasts and social media updates.
Processed advance payments and invoices, artist per diem, production costs, travel, and transportation fees for the artist on tours outside the US.
Coordinated phone interviews between major artists and international journalists, arranged purchase orders, and processed invoices for marketing and publicity expenses. SABAN MUSIC GROUP, Los Angeles, California October 2002 – July 2004 Executive Assistant to Senior Vice President, Music Publishing
Assisted the SVP, functioning in multiple capacities to minimize additional labor costs to the department.
Compiled composer and artist credits for Fox Family Worldwide music catalog.
Spearheaded the coordination, planning, and scheduling international travel arrangements for the annual MIDEM music industry conference.
Implemented a new filing system to assist with growing company needs and increased productivity.
Arranged conference calls and meetings, travel coordination, processed accounts payable, created memos and letters, e-mail correspondence, and data entry.
Collected and sent music cue sheets to the Performance Societies for royalty claims.
Reconciled unmatched royalty monies and confirmed the composer’s monthly statements from ASCAP, BMI, and SESAC.
EDUCATION & COMMUNITY SERVICE
Bachelor of Arts in Media Arts and Communications, University of Arizona, Tucson Arizona (2000) Aviva Family and Children’s Services, Day of The Child, Meals on Wheels, Food Cycle, Dolores Mission School, ORT, and The Conga Kids