Customer Service Representative

Annette Bennett

*** ******** **** ** Kings Mountain,NC 28086 ** 704-***-**** ** *********@*****.***

Objective

To obtain a challenging job in an atmosphere where my experience and willingness to work would be an asset to the company.

I have been in customer service fulfilling office functions for many years

I am an efficient, reliable, assertive, conscientious, multi-tasker

Education

Edgewood High School, Ashtabula Ohio 1967

Career History and Accomplishments

PAGE DOLLEY MORGAN ATTORNEY – Gastonia

Receptionist -June 2020

Schedule appointments, open accounts, filing, posting status on accounts, client inquiries, process payments, and monthly statements to clients.

H&R BLOCK SHELBY, NC

Head Customer Service Professional (2005-2017 Seasonal)

Receptionist, scheduled appointments, filing, customer inquiries and processing payments, managed four other customer service representatives.

ALLIED FINANCIAL SERVICES SHELBY, NC

Customer Service Representative ( March 2011- January 2012)

Accurate balance of daily cash drawer, processed payments, loan applications, credit reports, loan appraisals, maintained ledger cards, insurance file and loan folders. Weekly review of loans processed to meet audit requirements, calling for collection on past due accounts and monthly payments for bills for office.

ROYSTER OIL COMPANY SHELBY,NC

Customer Service/Bookkeeping (2003- October 2009)

Daily balance and cash count of BP Station, processing mail payments, posting of accounts payable, distribution of checks to weekly vendors and monthly inventory of the stations.

HARRIS WELCO KINGS MOUNTAIN,NC

Technical Assistant/Customer Service Representative (1998- 2003)

Data entry of chemical analysis on materials, processing of requests for certificates, returned goods authorization, expiditing of shipping dates, order changes, cancellations and order entry.

STATE FARM INSURANCE SHELBY, NC

Customer Service Representative (1995- 1998)

Provided service to policy holders in taking payments, processing claim reports, policy changes, and filing. Balanced cash drawer and made daily deposits.

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