**** **** ** *** ***

MINNEAPOLIS MN *****

612-***-****

AISHIA BELL

OBJECTIVE

To obtain a position as Rapid-Rehousing

PROFILE

Punctuation, Good Communicator, Out going, Creativity, Excellent Customer Service, Effectively handle crisis situation, Helping clients with referrals for housing

WORK EXPERIENCE

07/2017- 02/2020 Clinical Service Representaive Minneapolis, MN

Schedule Health Risk Assessment-for members living in the community

Assessor will document refusal in CCMS, using Note Type

Upon assessment completion, Assessor will discuss need for ongoing care coordination with member and choose appropriate HS Code.

Scheduler will obtain a list of members needing assessment, check eligibility.

Contact members to schedule

Scheduler will add meeting to assessor or CM’s Outlook calendar and attach HRA/ICCD, filling in demographic information.

07/2014- 05/2017 Housing Outreach Representative Minneapolis, MN

GRH Housing Representative

Customer/Client Engagement

Collaboration

Communicating

Self-Management

Providing Housing placements to clients

Provide follow-up services.

Conduct needs assessment and develops an individually tailored case plan

Administer financial assistance to eligible clients

Connect clients to community resources

Performs other duties as assigned

09/2007 –06/2014 Recovery Resource Inc Minneapolis, MN

Senior Housing Support Specialist

Respond to client issues, and concerns

Conduct Urinalysis and breathalyzer

Maintain active communication with clients, staff and stakeholders

Conduct orientation for new clients

Complete daily inspection on clients everyday living abilities

Facilitate house meetings

Act as Chair person for Diversity Staff Education committee meeting

Document clients interaction and encounters to ensure safety

10/2005/2007 Alternative Behavior Treatment Center Mundelein, IL

Unit Manager for sex offender teens

Facilitated mandatory groups

Fired and hired

Completed payroll

Restrained if last resort for aggression teens

Created activities, and managed clients funds

01/2000 –07/2005 Maryville Academy Desplaines, IL

Family Educator

Facilitated Anger Management group

Transported youth to planned activity

Taught youth everyday living skills

Monitor home visits

Teaches cooking and cleaning skills

Assisted clients with securing employment

EDUCATION

Minneapolis Community & Technical College

Human Services Associates Degree

Completion, May 2013

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