Collection Representative Entry Clerk
Resume:
ABIEMWENSE
IMADE
***********@*****.*** 713-***-**** 11104 Panther Court Houston, Tx 77099
Summary Quality-focused, Skilled at entering data quickly with strong attention to detail and accuracy. A team-player with outstanding communication skills and flexibility in working with others.
Self motivated, result-driven, apt to learning and love to improve intellectual skill thereby enabling display of an outstanding and excellent character.
Skill
● Quick learner
● Detail oriented
● Advanced clerical
knowledge
● Excellent
communication skills
● Customer
service-oriented
● Excellent typing skills
● Ability to work under
pressure
Experience
Collection Representative 09/2019-08/2020
● Notify customers of payment obligations via phone calls, and professional mailings .
● Collecting payments,updating accounts and notifying customers of additional responsibilities.
● Monitor overdue accounts to track new payments .
● Establish repayment schedules that worked with the customer’s financial situation.
● Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert knowledge. Data Entry Clerk 11/2018 – 08/2019
Riba Foods Inc. Houston, TX
Compiled statistical information for special report Maintained quality levels above prescribed minimums to support company's productivity and efficiency.
Obtained scanned records and uploaded into company databases. Created new orders in SAGE to manage samples and associated data Transferred written information into databases to maintain consistent, accurate records and project details.
Adhered to strict data confidentiality policies to prevent information leakage. Senior Customer Service Representative 02/2014 -
06/2017 E3 Events Lagos, Nigeria
Managed processing, scheduling and execution of customer purchase orders. Educated customers about products, pricing and policies to address and resolve issues.
Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions. Guapa Lagos 02/2013 - 01/2014
Administrative Assistant/Logistic personnel
• Managed and utilized time and resources to meet deadlines and actualization of set goals
• Oversee the distribution of products and services
• Research and analyze methods to improve company’s efficiency and productivity.
Education and Training
Victory College Nigeria
Associates in applied Sciences
Daystar Leadership Academy Nigeria
● Completed professional development in Leadership Referee:Thomas Fachessi
Supervisor at Riba foods
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