Jayne Carbonetta

*** ******** **** ******** *****, PA 19020 215-***-**** adpz17@r.postjobfree.com

Summary of Qualifications

• High level of empathy for animals and pet owners

• Highly organized

• General computer processing skills

• Excellent customer service skills

• Calendar management and appointment scheduling

• Attuned to customers’ needs and wants

• Advanced communication skills

(written and verbal)

Experience

2001-2021 Thompson BMW Doylestown, PA

Salesperson and Customer Relationship Specialist

• Fielded sales calls, answered questions about product, availability and pricing

• Scheduled appointments for customers to visit dealership

• Submitted monthly sales reports and projections

• Answered internet leads and follow-up

• Demonstrated proper vehicle knowledge, articulately explaining all features

• Negotiated deals, including monthly payments, retail, and leasing

• Answered all warranty questions

1990-1998 Sloane Organization Glenside, PA

Salesperson

• Built relationships with and sold vehicles to a diverse array of customers

• Developed and exhibited deep knowledge of vehicle lineup to answer prospective customers’ questions and guide them towards the best option for their automotive needs

1985-1990 Korman Corporation Bensalem, PA

Customer Representative & Salesperson

• Sold new home construction and life care community units

• Fielded sales call and obtaining appointments

• Showed prospective customers homes and help them choose proper floor plans

• Selected standard features and upgrades

• Completed credit applications and purchase contracts

• Sold units and managed sales department (led a team of 5)

• Presented sales seminar for various organizations to explain what a life care community offers

• Submitted monthly sales reports and projections

Education

Pennsbury High School Yardley, PA

High School Diploma