Customer Service Assistant

**** *** ***** *****, *** Angeles CA, *****

***************@*****.***

347-***-****

SAUL E. JEAN-CHARLES

EDUCATION

Parsons: The New School for Design - Bachelors of Fine Arts - Spring 2018 PROFESSIONAL EXPERIENCE

QUAD Cinema Floor Assistant April 2017 - May 2020

34 west 13th street, New York, NY, 10011

Handle customer service duties, such as tackling patron disputes and promoting positive consumer experiences, administrative tasks that often involve maintaining cash drawers with accurate sums of money, festival upkeeps, as well as performing record keeping and promotional tasks. Help successfully curate festival events involving A-list actors by punctiliously swaying for a 35% increase in events related space rental. Parsons Graphics Lab Tech August 2016 - May 2018

66 5th Ave, New York, NY 10011

Assist undergraduates perform following tasks; printing, laser/vinyl cutting, repair digital program malfunction. Also includes using Microsoft Excel to organize office appointments between with students/teachers. Replenishes and orders office supplies appliances.

Teacher’s Assistant August 2015 - 2017

University Center 55 west 13 street, New York, NY Facilitate and assist students, grade artwork, encourage creativity, and teach techniques in a variety of mediums such as watercolor, oils paints and acrylics. Responsible for student’s supervision on field trips; demanding a clear and efficient communication between instructor and assistant promoting creative thinking and expanding knowledge.

SKILLS

Management assets; Multitasking, Prioritizing, Organization, Initiative and problem-solving abilities

Microsoft office, Adobe Photoshop; Illustrator, and Premiere. ACCOLADES

HEOP Award Scholarship August 2014 - May 2018

Awarded full year scholarship to attend Parsons: The New School for Design.

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