Administrative Assistant Customer Service

Charmaine Latham

**** ********** ***.***

Killeen Tx 76542

**************@*****.***

Cell: 630-***-****

NewStar Services Prepare meals transport clients to and from activities sporting events lite house cleaning assist clients reach their goals help with problem solving, (11/2015 -05/2019 ) United Cerebral Palsy of Illinois Prairieland (12/2013-2015) Direct Support Professional Assist individuals in meal planning and preparation, home maintenance, money management, social skills, consumer skills, problem solving, personal care, self- help skills and the activities of daily living. SHAY HEALTH CARE SERVICES (12/2012 /11/2015)

Home Health Aid

Provide care service for the elderly and disable. Light housekeeping such as vacuuming, personal care cooking meal, bath or showers, driving client to doctor appointments, going grocery shopping. Keeping client company playing cards, games or just talking.

DAYCARE PROVIDER/SELF EMPLOYED (04/04-4/12)

Provide the children in my care with activities that promote physical, emotional, intellectual and social growth. I aid children in exploring interests, developing talents, building self-esteem and learning how to share and properly interact with others

Avenue to Independent (09/07-10/09 )

COMMUNITY SUPPORT SPECIALIST

Assisted disabled adults with daily living activities at their person's home or in a daytime non-residential facility. Duties included keeping house and preparing or assisting in meals. Supervised activities and was trained to provide medications.

CAREMARK PRESCRIPTION SERVICES DIVISION (6 /02 - 10/04) CUSTOMER SERVICE PROCESSOR

Process prescription orders. type statements, filing and sort incoming mail. DELTA-UNIBUS CORP (8/01 - 5/02)

CUSTOMER SERVICE ASSISTANT

General office duties (filings, answer incoming calls, fax memos) Setup spreadsheets for ship dates

MOTOROLA (11/88-5/01)

ADMINISTRATIVE ASSISTANT

Processed worker’s comp claims, kept OSHA log current Data entry,35wpm typing, organized travel plan

Composed an abundance of memorandums and correspondence letters Organized and sustained departmental files

Microsoft Word; Excel; Works; PowerPoint; Netscape Navigator; and Internet Explorer Multi-line phones, fax machines, copy machines, electronic typewriters. Keyboarding 35wpm, efficient 10-key typing, spreadsheet preparation, excellent phone etiquette, Detail-oriented, efficient, and eager to learn

EDUCATION:

Kaplan University for Associate Degree in Early Childcare-graduated 2011

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