Nursing Assistant Customer Service
Resume:
Sherye L. Robbins
Philadelphia, PA 19131
*****************@*****.***
EDUCATION
Overbrook High School, Philadelphia, PA
GED
WORK EXPERIENCE
Chestnut Hill Hospital, Philadelphia, PA February 2017 –Present Nursing Assistant
Performs direct and indirect patient care. Assures patients are clean, well-groomed, neat, free of odor, dry and properly dressed.
Uses proper body mechanics during all activities and duties.
Practices proper hand washing and principles of infection control.
Obtains supplies from designated supply rooms to assure patient rooms are ready for patient admission and cleared when patients are discharged or transferred.
Performs and records vital signs accurately.
Maintains competence with glucose monitoring and utilizing standard precautions.
Transports patients safely to their destination. Keeps patient’s room neat and orderly.
Reports any maintenance or environmental service needs.
Demonstrates competence for caring for patients under continuous observation related to fall risk, behavioral issues and suicide.
Gives patient status report to registered nurse.
Works as a team member demonstrating a positive, supportive and helpful attitude towards patients, families, visitors, co-workers and physicians.
A to Z Adult Day Care, Philadelphia, PA March 2016 – February 2017 Nurse Aide
Provided assistance and support to the patients of the adult daycare program and their families.
Created plans for patient activities.
Coordinated aerobic activities for seniors.
Ensured the safety and well-being of all clients. Personal Home Care Contractor, Havertown, PA March 2006 – November 2014 Private Duty Aide
Performed personal care activities that assisted the patients with activities of daily living to include: personal hygiene, ambulation, eating and meal preparation, taking vital signs, bathing, grooming and exercise.
Performed home management functions such as light housekeeping, laundry, bed making, and food preparation.
Provided assistance with self-administered medications. Griswold Special Care, Narberth, PA April 2004 – July 2008 Home Health Aide
Provided superior customer service to internal and external clients, customers, and patients
Assisted patients with assigned personal care tasks
Adhered to the established client care plan
AWARDS
Mountain Laurel Award for Extraordinary Team Members 2018 CERTIFICATION
Nursing Assistant Diploma – American Center for Technical Arts and Sciences 2000 - 2001
CPR Certification, HIV/AIDS Home Health Certification - American Center for Technical Arts and Sciences 2000 – 2001
DOS and Microsoft Office Certification – Phoenix Institute 1992 - 1993 COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Outlook, Internet
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