Melinda Hayes
Authorized to work in the US for any employer
Work Experience
Nutritional Services
Spectrum Butterworth Hospital - Grand Rapids, MI
February 2019 to Present
welcomed guest in a friendly, prompt professional manner. responding to guest inquires regarding hospital service, or food trays for patients in our service. stocking and cleaning cafeteria
Machine operator/ utility
Pridgeon & Clay - Grand Rapids, MI
June 2018 to Present
Running press machine to make specific screws and bolts press down into the part. Also I’m a utility which means I bring products and parts to machine workers load in components into the computer to keep track of product and parts.
Inspector
Hutchinson - Grand Rapids, MI
August 2017 to Present
Inspecting car parts checking for cracks checking gauges to make sure they are the correct size Picker/Packer
Amway - Ada, MI
November 2015 to Present
Responsibilities
Pick and pack in the warehouse
Accomplishments
Learned packing skills and etc
Skills Used
My ability to catch on and work fast
Customer Service Representative
Grand River Gastroenterology - Grand Rapids, MI
February 2020 to April 2021
Answering calls and setting up appointments, surgery, and office visits for Physicians,MA, MD. Operator
Grand River Gastroenterology - Grand Rapids, MI
February 2020 to April 2021
Answering calls from patients in a friendly prompt professional manner. Responding to Voicemails, Faxes and emails. Entering data into the system efficiently and safely for our patients. Pharmacy Technician
Meijer Incorporated - Grand Rapids, MI
November 2019 to January 2020
Pharmacy technician in training. Learning how to fill medical prescriptions and figuring out the quantity of the medications prescribed.
Quality Control Inspector
ABC Undercar Products Group - Grand Rapids, MI
December 2017 to September 2018
Quality control testing and inspecting parts. Gaging parts and also having final say so for shipment to customer.
Line lead
American Seating Company - United States
February 2017 to July 2018
As a line lead I would setup the lines and grab material and orders for the lines. Made sure employees took there breaks on time. Turning in and processing paperwork at the end of shift.. Machine Operator
Hearthside Food Solutions - Grand Rapids, MI
May 2017 to September 2017
on a work line controlling robots making sure they run accordingly. dating and labeling products Inspector
fettig - Grand Rapids, MI
April 2017 to June 2017
inspecting CRV HONDA car parts
Molding Operator
E & j plastics - South Haven, MI
July 2016 to October 2016
Mold tech. Inspecting parts and packing flower pots. Learing your machine to identify whats the issue when it goes down
Customer Service Representative
Whirlpool - Benton Harbor, MI
January 2016 to June 2016
issuing claim forms to customers who has service plans to get there appliances repaired. explaining plans on appliances and what's covered. providing customers with accurate information when claim has been received and processed data entry. Picker/Packer
s abrahams and sons - Grand Rapids, MI
2015 to 2015
Cashier
Meijer - South Haven, MI
2014 to 2015
Assisting guest as needed, stocking shelves.
Inspector/Assembler
west michigan flocking
2014 to 2014
Care Partner
River Ridge Living Center - South Haven, MI
January 2012 to December 2013
welcoming guests and patients in a friendly professional manner. complete and verified all my patients paperwork. Grooming patients and helping there every need. Answering call lights when on and problem solving with my clients so that they can feel as comfortable as needed. Inspector II
Magna Mirrors - Holland, MI
April 2013 to November 2013
end of assembly line inspecting mirrors, looking for gauges, scratches, dents etc. shipping and packing, having final say to ship orders out correctly. Assembly Line Worker
Magna Closures & Mirrors
2013 to 2013
Call Center Representative
dialouge direct - Holland, MI
February 2011 to October 2012
Answering inbound as well as places outbound calls, helping customers with questions and concerns about account.
navigating in and out computer system, taking notes on account. making patients aware of the services they have and also the coverage. Education
high school diaploma
Covert High School
Skills
• Customer Service (10+ years)
• Machine Operator (5 years)
• Assembly (5 years)
• Inspection (5 years)
• Quality Inspector (3 years)
• manufacturing (5 years)
• data entry (8 years)
• Safe serve (2 years)
• Cleaning Experience (5 years)
• Pharmacy Technician Experience (1 year)
• Cleaning Experience (10+ years)
• Packaging (6 years)
• Pharmacy Technician Experience (Less than 1 year)
• Home Care (4 years)
• Food Preparation (5 years)
• Quality Control (5 years)
• Caregiving (3 years)
• Meal Preparation (5 years)
• Hospital Experience (3 years)
• Laundry (6 years)
Certifications and Licenses
CPR/First Aid
January 2016
Driver's License
ServSafe
August 2018 to August 2020
Allergies serve safe
August 2019 to August 2021
Assessments
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Proficient
Delivery Driver — Familiar
May 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Work Style: Reliability — Highly Proficient
May 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Cashier Skills — Familiar
June 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Familiar
Work style: Reliability — Highly Proficient
May 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Delivery driver — Familiar
May 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.