MARY ROSE V. PARDILLA

Address: B* L** Taurus St. Pamplona Park Las Piñas City

Email Address:adpy5t@r.postjobfree.com

Cellular No.: 096********

PERSONAL BACKGROUND

BIRTHDATE : January 17, 1998

BIRTHPLACE : Quezon City

AGE : 24 yrs.old

SEX : Female

HEIGHT : 4'8"

WEIGHT : 54 lbs.

RELIGION : Roman Catholic

CITIZENSHIP : Filipino

CIVIL STATUS : Single

FATHER'S NAME : Samson Pardilla

MOTHER'S NAME : Benedicta Pardilla

EDUCATIONAL BACKGROUND

PRIMARY : Matuyatuya Elementary School SY 2006-2010

SECONDARY : Matuyatuya National High School SY 2010-2014

COLLEGE : Marinduque State College SY 2015-2019

Bachelor of Elementary Education

EMPLOYMENT HISTORY

Preschool Teacher

Address: Rainbow Las Piñas City

Name of School: Angel of the Holy Spirit Academy

Duties and Responsibilities: Adviser/Teacher of young students in different level

Date of Employment: July 2019-June 2020

Office Staff/Assistant

Address: Torrijos, Marinduque

Name of Company: Municipality of Torrijos Marinduque

Duties and Responsibilities: Office Staff/Assistant that helps an organization to do some projects, making

papers needs in the office and computer literate.

Date of Employment: March 2015-June 2015/ March 2017-June 2017/Part Time Job/Working Student

BPO/Call Center Representative

Address: Madrigal, Muntinlupa City

Name of Company: Alorica

Duties and Responsibilities: Customer Sevice Representative/Voice support handling international

account with different accounts such as Healthcare, Billing and Retail.

Receiving a call from customers that asking for help and query.

Date of Employment: October 2020- January 2022

OBJECTIVE

Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my technical, educational skills and abilities in any field of work experience.

KNOWLEDGE, SKILLS AND ATTITUDE

Having graduated from Marinduque State College with its orientation towards outcome based education I have acquired and can demonstrate the following student acquired outcomes (knowledge,skills and attitude) nessesary to my teaching experience in private school.

Initiative and high level of energy

Tolerant and flexible with different situation

Verbal communication skills decision making, critical thinking,organizing and planning

Proficient in Microsoft Office(Word,Power Point and Excel)

Talent for capturing student’s interest in learning by providing them training,support and guidance

Have long patience and humble to everyone

Ready to take risk every task

Having work experience in the field of BPO here are the following knowledge,skills and attitude that one of my strength and things I can assure with the acquired outcomes.

Long Patience

Humble

Understanding and Caring

Approachable

Easy to work with

Honest

Strong written and English communication skills

Able to prioritize competing workloads to ensure that tasks are actioned in the appropriate order.

Being able to adapt to change.

Able to understand issues from a customer’s perspective when addressing issues.

Needs to be a team player as the environment is quite fast paced and dynamic.

Professional, Self-directed & Proactive

OTHER SKILLS

Hardworking, flexible and able to work in time pressure

Full commitment to my work, determined and self-motivated

Can communicate through the use of English and Filipino

Cultivated costumer involvement through consistent written and verbal communication.

Hardware troubleshooting

Network troubleshooting

Programming

Microsoft office

Adobe Creative Suite (Photoshop, Indesign, After Effects, Dreamweaver)

CHARACTER REFERENCES

Lorena Andrade adpy5t@r.postjobfree.com

Minie Baloran adpy5t@r.postjobfree.com

Jochelle Maye Lacuarin adpy5t@r.postjobfree.com

Ronalyn Parone adpy5t@r.postjobfree.com

I hereby attested that the above information is true and correct to the best of my knowledge and belief.

MARY ROSE V. PARDILLA

Contact this candidate