SHANNON M. BOSWELL

adpy5a@r.postjobfree.com

206-***-****

LEAN HEALTHCARE CONSULTANT

Sr. Performance Partnership Consultant • Danaher Business System Leader •

Healthcare Management • Lean Leader and Practice Coach • Hospital Compliance Management • Change Management • Improved Margins • Led Lean Strategy • Results Driven Leadership

WORK EXPERIENCE

Beckman Coulter, Brea, CA, a Danaher Company Jun 2015 - present

Senior Performance Partnership Consultant

Lean Consultant supporting sales with priority customers across the United States

●Primary consultant leading Lean strategy and implementation in a $70 million account

●Client cost savings of $400,000 annually by reducing waste

●Improved testing and reporting turnaround time through workload balancing activities

●Client cost savings of hundreds of thousands of dollars through inventory management

●Conducted virtual kaizen events with a large client (over 22 hospitals over multiple states) to identify and address lack of standardization

●100% resolution of middleware performance issues through kaizen

●100% resolution of service issues through FMEA (Failure Mode & Effects Analysis)

Rona Consulting Group, Seattle, WA Jan 2014 – Mar 2015

Consultant

Lean Transformation Consulting Group supporting healthcare clients of all sizes

●Facilitated and coached 25 week-long value stream mapping or kaizen workshops

●Mentored executive leaders through the certification process to deepen sponsorship support

●Development of local kaizen promotion offices to support and sustain Lean transformation

●Created efficiencies in the Emergency Departments, Radiology, Primary Care, Operating Room, Birth Center, and Hospital admit and discharge value streams by increasing patient through-put, and elimination of non-value added work

Providence Health and Services, Renton, WA

Lean Leader and Practice Coach Oct 2010 - Jan 2014

Transform Primary Care Clinics to Patient Centered Medical Homes utilizing Lean concepts and methodology

●Developed and implemented a patient-centered medical home with Premera Blue Cross; Achieved all metrics for full payout of the shared risk program

●Facilitated twelve 3P events for various outpatient settings including stand-alone urgent care, specialty clinics, and a 134,000 sq. ft. multi-specialty center

●Created training program and provided coaching for Shared Medical Appointment program throughout Washington State clinics

ADDITIONAL EXPERIENCE

●Virginia Mason Medical Center, Manager of Ultrasound Department, Radiology Performance Improvement, Breast Imaging, and Image Management, 1996-2010

●Virginia Mason Medical Center, Diagnostic Medical Sonographer, 1986-2010

●Society of Diagnostic Medical Sonography, President, and Vice-President of the SDMS Board of Directors and SDMS Foundation, 2003-2013

EDUCATION

Seattle University, Seattle, WA 1986

Bachelor of Science in Diagnostic Medical Sonography

SKILLS

Lean Certification for Leaders, Virginia Mason Kaizen Promotion Office;

Danaher Business System Leaders Bootcamp;

Danaher Problem Solving Train the Trainer Certification;

Primary Care Practice Coach Collaborative Training, Institute for Healthcare Improvement; Workout for Change Facilitators and Change Acceleration Process for Leaders (CAPFL)

Crucial Conversations and Crucial Confrontations

Skilled facilitator in the following concepts and methods:

3P, 5S, kaizen workshops, Daily Management, Visual Project Management, Problem Solving, Advancing Team Performance with Lean Leadership, Change Management, Workload-leveling, and Lean in the Laboratory

Shannon M. Boswell

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