Csr Inside Sales
Resume:
Philip C. Erlichman
Seeking P-T Employment
Johnson City, TN 37604
*****************@*****.***
I've been away from the work force due to Disability and the Pandemic.
I am seeking a P-T position.
Authorized to work in the US for any employer
Work Experience
New Enrollment Representative P-T
DialAmerica - Gray, TN
August 2021 to October 2021
• Taking Inbound Calls. Enrolling new Members for Norton/Lifelock Protection Service memberships.
• Reading Scripts per Call on different plans.
• Taking credit card payments over the phone.
CSR/Collections Representative
CCS Incorporated - Portsmouth, NH
August 2005 to November 2009
• Worked in large Call Center
• Averaged 200-250 Inbound/Outbound Calls a Day.
• Relationship building with
• Peers, subordinates, and consumers.
• Accomplished monthly Collection quotas over $12k
• Produced monthly revenue between $25k - $42k in Commissions. Telesales/Inside Sales
Staples Corporation - Framingham, MA
May 2002 to June 2004
• Averaged 150-250 Outbound/Inbound Calls per day, selling Office Supplies.
• Relationship building with new and existing customer base.
• Achieved monthly goals of 80% sales ramp above $10k minimal.
• Increased Sales over 90%-165% in monthly revenue.
• Won Salesman of the month Award for most generated leads into established accounts. Education
B.S. in Business Management
Franklin Pierce University - Rindge, NH
September 1982 to December 1986
Skills
• Collections
• Upselling
• Negotiation
• B2B Sales
• Outbound Sales
• Inside Sales
• Customer Relationship Management
• Business Development
• Salesforce
• Sales
• Negotiation, Relationship building (10+ years)
Contact this candidate