Richard Francis Jordan

**** ******* **. ******** ***** VA 23464 757-***-****

adpy2u@r.postjobfree.com

Experienced quality engineer who has completed PPAPS, FAIs, and NTBs, performed calibrations of sensitive equipment, performed internal audits, performed corrective action, and kept orderly record of sensitive paperwork. A quick learner who discovers practical solutions to complex problems – and most recently becoming more involved in project management.

Experience

Liebherr Mining Equipment

Supplier Quality Engineer III (Project Manager), November 2021 - Present

Organized and monitored new supplier onboarding with Supplier Quality and Purchasing teams to make sure both teams understood the milestones and stages at with new suppliers.

Monitored and oversaw KPIs for Supplier Quality Department, monitoring trends and proposing ideas to more accurately report KPIs.

Supplier Quality Engineer II (Project Manager), March 2019 – November 2021

Through data analysis and statistical research on non-conformances, identified suppliers to develop to reduce repeat issues.

Managed new supplier onboarding in lower cost countries and oversaw new part productions in meeting deadlines up to part arriving at OEM.

Worked with purchasing department and suppliers in identifying cost reduction opportunities.

Performed VDA audits on suppliers, identifying areas of weakness and risk to be improved upon.

IMS Gear Virginia Inc.

Product Engineer, July 2016 – March 2019

Worked with Tier 1 Automotive suppliers to see new programs launch, from prototype phase to serial production through the APQP process.

Devised test and inspection plans for new and existing programs, ensuring customer requirements are always met.

Communicated closely with suppliers regarding quality concerns and non-conformities, through the 8D and 5 Why process, ensuring the root cause for the quality complaint was found.

Reviewed Customer Standards, as well as internal standards, and quality agreements with our supplier’s, along with various counterparts in headquarters in Germany (purchasing managers, design engineers, etc.).

Kauffman Engineering

Quality Engineer, January 2015 – July 2016

Over the course of a year performed over 60 PPAPS, FAIs, and NTBs, bringing in over half a million dollars of new business.

Revised and created new test procedures and inspection methods for current production, ensuring they meet our customer’s standards and ISO 9001 requirements.

Performed over 500 calibrations on in house equipment to meet requirements.

Maintained and performed corrective action and evaluations on customer returns, ensuring the same problem does not happen twice.

Communicated with vendors over non-conforming product and handled returns.

Drying Solutions Inc. -- Virginia Beach, VA

Project Manager, October 2013 – December 2015

Commercial/Residential Restoration Company providing structural drying, inspections and mold remediation

Manage a three-person team and delegate responsibility to do the job right the first time

Wearing a Tyvek suit, go into crawl spaces to inspect and provide mold remediation

Removed hundreds of gallons of water from large regional Hospital after a pipe burst

Worked with Municipal accounts, Public School systems, Health Care Systems and residential accounts

Navigon Financial -- Virginia Beach, VA

Intern, July 2013 -- October 2013

Worked for professional financial services firm and helped people with insurance and investments

Became licensed Life, Health, and Annuities agent in Virginia

Kept detailed records and ensured a client’s privacy

Helped a Newport News woman manage her investments after her husband passed away

Education / Certifications

Old Dominion University

Project Management Program certification – October 2020

PMP – Project Management Institute – September 2021

Longwood University – Farmville, VA

Bachelor of Arts in History, May 2013

Graduated cum laude

Elected member of Judicial Board (disciplinary council)

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