Customer Service Security Officer
Resume:
Samesha L. Martin
Charlotte, NC 28215
adpxw6@r.postjobfree.com
OBJECTIVE To obtain a position that will make use of my communication skills along with applying my problem-solving skills with ability to take initiative when needed.
EDUCATION Hawthorne High School
High school Diploma June 2011
EXPERIENCE Mecklenburg County Sheriff Office, Charlotte, NC
Armed Detention Officer
March 2019-Present
Responsible for the direct supervision of those persons in custody at the Mecklenburg County Detention Center.
Specific duties include visually monitoring and supervising of persons in custody
Monitoring visitations
Maintaining computerized log entries in the Offender Management System
Ensuring the safety and security of the detention facility
Serve meals
Searches facility and Residents
Transports Residents throughout the facility
Ability to work in a stressful environment and multi-task to complete all assignments
Communicate effectively with Residents and coworkers in a professional manner
G4S Secure Solution, Charlotte, NC
Security Officer
February 2016-2019
Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Ensure the security, safety and well-being of all personnel, visitors, and the premises
Provide excellent customer service
Respond to emergencies to provide necessary assistance to employees and customers
Walmart, Charlotte NC
Cashier/ Customer Service Representative
February 2012-2016
Greeting customers
Excellent interpersonal communication
Professional telephone etiquette
Ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change.
Stand for long periods of time while checking out customers quickly and accurately
Answer customer questions and help them with their needs
Be available to assist associates across the store as needed
SKILLS Proficiency in Word, Excel, PowerPoint, Microsoft Office
Excellent people skills and swift learner
REFERENCES Nadia Martin
Brianna McCaskill
Shaquia Carpenter
Contact this candidate