COURTNEY AUSTIN-MAGGIO

EMPLOYER SERVICES ASSOCIATE

EDUCATION

Raytown High School

August 1999-May 2003

GPA 3.5

Longview Community College

Aug 2004 – May 2004WORK EXPERIENCE

Navia Benefit Solution - Customer Service Representative October 14 2019 – Current

Answering calls from members and future members and assisting them with the COBRA process. Many are scared and nervous about losing their Insurance coverage. I build relationships with members, so they are at ease and comfortable with the process of taking care of managing their own insurance benefits. I am very honest with them and the process and give them the information to make the best decision to continue their coverage with no issues. Update members coverages with numerous insurance carriers. I reach out to many of them daily. I have built close relationships with them on a professional level as well as personal.

HOTWORX - Sales Associate/Trainer

June 2019–October 2019

Assisted with opening this new franchise location. From putting in work out equipment to pre-sale memberships starting a member to 600 within 4 months. Welcome members in daily and starting a relationship on a personal level with them in order to gain their trust and respect so they feel comfortable, excited and want to enroll in a membership, selling memberships to interested customers, creating their membership Cell Phone:

816-***-****

EMAIL:

adpxvm@r.postjobfree.com

adpxvm@r.postjobfree.com

HOBBIES

Watching my children play

baseball and taekwondo

Four Wheeling, Fishing with my 2

boys

Boating/water activities.

I love the outdoors, so anything

outside I enjoy!

in system and giving access to building as it is a 24-hour locked facility, clean building and work out equipment after used, answer all calls, training new employees, teaching new members how to operate all equipment in facility.

Stay at home Mom/Domestic Engineer

January 2008 – July 2018

Blessed to be able to raise both of my children until school age ready. Teacher, chef, housekeeper, accountant, chauffer, keeping little people alive daily, very organized and detailed oriented. Daily schedule is very important as well as staying patient and calm in dramatic situations.

Blessed to be able to raise both of my children until school age ready. SKILLS

Designing and maintaining correspondence and reports Managing records

Familiarity with Microsoft Office programs

Performing data entry

Keeping track of accounts receivable, accounts payable, billing, and other bookkeeping tasks

Screening, answering and transferring telephone calls Greeting visitors

Using office equipment such as printers, copiers, and fax machines Determined, trustworthy, dependable, assertive,

55wpm

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