Computer Technician Software Developer

Zahid Kaduji

Surrey, BC 306-***-**** **************@*****.***

ASPIRING SOFTWARE DEVELOPMENT PROFESSIONAL

Analytical and Diligent Software Development Professional with proven experience in computer programming and data analysis operations. Adept at controlling data by effectively designing, developing, implementing, and managing extensive database systems. Competent in ensuring complete functionality of projects and technical solutions through the integration of testing processes. Strong background in troubleshooting and solving different technical problems, both hardware and software issues, by documenting potential issues, promptly identifying and eliminating concerns. Proven track record of successfully establishing compelling user experience by managing websites, conducting thorough search engine optimization, and modifying content and keywords. Solid expertise in data management operations, sorting, grouping, and aggregation. Academically founded in Computer Science with core competencies in: Critical Thinking Data Structure Algorithm Analysis Test Automation Data Management Operating Systems

Windows Applications Search Engine Optimization Computer Networks Project Development Cycle Software Engineering Management Technical Documentation Web & Database Programming Hardware & Software Troubleshooting Problem-Analysis & Resolution EDUCATION

• Diploma in Computer Science, University of Regina, Regina, SK 2020 TECHNICAL SKILLS

C++ ● Java ● Python ● Microsoft Office Suite (Word, Excel, PowerPoint) ● Adobe Photoshop ● ASP.Net ● VB.NET Hardware Configuration and Administration ● SQL Server Databases ● jQuery ● JavaScript ● HTML5 ● CSS3 AJAX Backend Database ● Oracle Database ● UNIX ● Linux ● Microsoft Windows PROFESSIONAL EXPERIENCE

CUSTOMER SERVICE ASSOCIATE, Sherwin-Williams, Regina, SK May 2019 – Present Emphasis on delivering quality customer service, managing product orders, and handling customer accounts.

• Improve satisfaction and retention of over 20 customers daily through courteous service and prompt identification, analysis, and resolution of potential product-related issues.

• Verify timely payments of products by effectively managing numerous contractor accounts and monitoring the transaction logs.

• Ensure successful completion of daily orders through order management, equipment testing, and report development.

• Introduce new staff members to the company by providing effective training and guiding individuals in sales operations.

SOFTWARE DEVELOPER (INTERNSHIP), GAORFID Inc., Toronto, ON December 2018 – May 2019 Concentrated on furthering professional knowledge by managing databases and applications, utilizing various technologies, and optimizing websites.

• Facilitated client operations through database development, export of monitoring scripts, and utilization of SQL technology.

• Established a compelling user experience by managing search engine optimization biweekly, modifying website content, and optimizing keywords.

• Furthered online traffic and sales through effective utilization of the Google SEO, Google Analytics, PHP, MySQL, and WordPress technologies.

• Enhanced the ASP.net-based application used by approximately 42 offices by regularly updating systems and introducing new features.

• Examined potential statistical data through extensive application testing, report generation, and use of SQL and PL/SQL technologies.

• Controlled database by utilizing Dataset, Data Read, and Data Adapter feature and managing legacy applications. COMPUTER REPAIR TECHNICIAN, Ally Wireless, Bharuch, India December 2016 – May 2017 Focused on managing customer hardware, identifying potential issues, troubleshooting, and promptly resolving concerns.

• Resolved potential software and hardware issues for about 3 computers daily by documenting potential concerns and conducting a thorough troubleshooting process.

• Accelerated the resolution process through the utilization of an elimination-based and methodical approach.

• Ensured customer satisfaction by ensuring compliance with all privacy standards and regulations. PROFESSIONAL PROJECTS

WEB DEVELOPMENT, Python – Django Framework

Emphasis on developing user interfaces, test programs, databases, and back-end applications by utilizing Python and deploying applications across the Ubuntu server.

FLAPPY BIRD & PING PONG, Python – Kivy Framework

Concentrated on creating functional video game applications through the use of KV, Python, and Buildozer technologies and tools.

TEST AUTOMATION, Python – Unittest & Selenium Framework Focused on developing test units, swiftly identifying, documenting, and resolving potential issues within the Python-based project.

DATA ANALYSIS, Python – Pandas & Jupyter Notebook

Emphasis on grouping, analyzing, and modifying data, managing data discrepancies, and converting data types.

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