Customer Service Representative

Angela Brown

Sacramento, CA *****

**************@*****.***

+1-916-***-****

Authorized to work in the US for any employer

Work Experience

Kiosk Attendant

Washington Unified School District - West Sacramento, CA October 2021 to Present

I run my station doing Covid test.

Sanitize area.

Organize

Store test properly

Put up work station

Tear down work station

Customer service oriented

Personal Shopper

Instacart - Sacramento, CA

November 2018 to Present

• Accept batches based on distance

• shop for the customer

• Communicate with customer if something is unavailable

• Deliver groceries to customer.

Dasher

DoorDash - Sacramento, CA

March 2017 to Present

• Accept orders based on distance

• Pick up customer's food

• Contact customer is something is wrong with order

• Deliver food to customer

Bank Teller/Customer Service Representative

Bank One - Chicago, IL

January 2002 to December 2005

• Perform routine bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks

• Open and close a variety of types of accounts, process address changes, and collect security box rental fees

• Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed

• Comply and stay up-to-date with applicable laws and regulations

• Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features

• Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery

• Actively contribute to meet the branch business goals, as well as individual sales and customer service goals

• Accurately close out the the teller terminal and remit daily work to supervisor Education

High school diploma

Lucy flowers vocational - Chicago, IL

September 1990 to June 1994

Skills

• Cash Handling

• Delivery Driver Experience

• Food Safety

• Cashiering

• Time Management

• Driving

• Computer literacy

• Customer service

• Filing

• Typing

• Research

• Microsoft Office

• Accounting

• Cleaning

• Microsoft Excel

• Filing

• Research

• Typing

Assessments

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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