Warehouse Manager Customer Service

Jeffrey Seaton

**** ****** *** #***

Sherman Oaks, CA 91423

619-***-**** ************@*****.***

Objective

To obtain a position within the company where I am able to use my knowledge and skills to better the company.

SUMMARY OF QUALIFICATIONS

Excellent customer service and communication skills.

Supervisory experience

Ability to work effectively with a variety of colleagues and clients.

Work Experience

Customer Service Specialist

Willis Towers Watson- San Diego, CA

July 2021 to December 2021

Ability to handle any incoming call regarding benefits. Averaging over 75 calls daily.

Employed by several different companies to assist enroll employees in their benefits.

Guided employees through available options for benefits by going over different types of coverage

details.

All types of coverage I assisted employees with included; medical, dental, vision, legal and life

insurance.

Warehouse Manager

Industry Threadworks - San Diego, CA

November 2020 to July 2021

Taking inventory of all received shipments and orders.

Ensured areas were fully stocked and all products were properly sorted.

Checking that all orders were scanned and sent correctly to the proper destinations.

Handled all customer service inquiries related to returns, special promotions, or new products.

Customer Service Representative

Village Hat Shop - San Diego, CA

January 2019 to October 2020

Assisting customers place phone orders and assisting with any return requests.

Completed inventory of all merchandise.

Keeping in stock and shipped stock up to date in the Retail-Ops system.

Providing answers about hats and any hat related questions customers had.

Ability to answer and complete over 100 calls a day.

Assisting in the warehouse when daily orders would reach over 2,000.

Inventory Manager

Marukai Market - San Diego, CA

March 2018 to October 2018

Assisting to ensure all new and existing products were stocked and counted properly.

Coordinating and running a team of up to five people to make sure the market ran smoothly.

Holding team meetings on new products and promotionals throughout the store.

Answering phones and answering any type of customer question or concern.

Contact this candidate