Customer Service Administrative Assistant
Resume:
Tanya Thrasher
Danville, Il ****2
**********@*****.***
● 2010-2021
● Atlas Toyota Material Handling
Elk Grove Village Il
● Administrative Assistant/Customer Service
● Receiving of all parts orders from stock, miscellaneous and critical purchase orders
● Receiving off all overseas parts, including adding of tariffs where applicable
● Receiving of pallet jack purchase orders from overseas
● Invoicing of all orders shipped and verifying correct shipped parts and adding of freight inbound and outbound charges if applicable
● Ordering parts from vendors, placing stock orders for technician work orders and customers through Toyota Portal and through NDS System
● Credits for all returns to customers and back to vendors Tax credits when applicable to customers
● Entering of all pallet jack, forks, fork extensions, rug poles orders for catalog sales
● Running of credit card orders/cash handling
● Mailing/emailing of invoices
● 2005-2010
● Kast Marketing Bensenville, Il
● Sales/Customer Service
● Answering of phones
● Data entry of orders, inventory
● Mailing of invoices, scanning and faxing
● 1991-2005
● Dearborn Wire & Cable Wheeling, IL
● Sales/Customer Service
● Data entry of orders, heavy phones and cold calling
● Trade shows to sell products
● Backup receptionist when needed
● Invoicing, scanning and faxing
Graduated 1985 Maine West High School in Des Plaines, IL with a diploma Graduated 1992 Catherine College in Chicago, IL with a degree in Business/Travel Knowledge of: Excel Spreadsheets, Word documents and formatting letters and emails. Receptionist, excellent customer service skills.
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