Ahmad Alshaar
Customer Service
CONTACT
*************@*****.***
Amman, Jordan
http://linkedin.com/in/ah
mad-shaar-230a52108
SKILLS
Excellent Leadership skills
Excellent Communication skills both
verbal and written
Professionalism in using several
different computer programs
Fully Oriented with Team Working
Used to working under pressure
EDUCATION
Bachelor Degree in Public Administration
University of Jordan, Amman
June 2018
HOBBIES
Aug 01- Today
Jordan
Sep 20 -Agu01
Amman,Jordan
Feb 20 -Sep 19
Amman,Jordan
Sep 19 -Jul 19
Amman,Jordan
Jul 19 - Dec 18
Amman,Jordan
Jul 19 - Apr 18
Amman,Jordan
QUEST LAB, Jaber border crossing Assistant admin QUEST LAB, Queen Alia Int Airport Customer service Welcome and greet passengers from the gates and guide them through the process of doing the PCR test and checking them out to passport control.
MINISK Project Manager
Creating reporting regarding projects, corporate strategies and upcoming projects to stakeholders on quarterly newsletter. Performed detailed assessments of risks to determine constraints and develop mitigation strategies
Managed staff scheduling for over 50 jobs and coordinated all planning.
Worked as an HR representative.
ZAIN Sales
Showcased product features to customers and discussed technical details to overcome objections and lock in sales Visited customer locations to evaluate requirements, introduce offerings and offer strategic solutions for diverse needs Established fair pricing structures and analyzed contracts to complete agreements with customers.
Orange Call Center Operator
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service Maintained accurate and current customer account data with manual forms processing and digital information updates. Minisk Trainer
Sports: playing football, swimming
Reading books, watching movies
VOLUNTEERING
LANGUAGES
Arabic (mother tongue)
English (intermediate)
Volunteering with KHCC, SEWAR Group
which is responsible for emotionally
supporting children with cancer.