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Customer Service Manager

Location:
Dublin, OH
Posted:
January 14, 2022

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Resume:

John Golinsky

Columbus, OH *****

adpxc8@r.postjobfree.com

+1-724-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Area Manager

NAPA Auto Parta - Columbus, OH

January 2020 to Present

I oversee 18 company owned NAPA Auto Parts stores and 7 outside sale people Retail Business Manager

NAPA Auto Parts - Indianapolis, IN

May 2017 to Present

I oversee the retail business of 14 company owned NAPA Auto Parts locations in three different markets throughout Indiana and Kentucky. I work with staffs in cultivating a culture change within an organization not typically known for its retail business. I train management and team members on customer service as well as retail basics.

General Manager

Advance Auto Parts - Indianapolis, IN

June 2015 to May 2017

Basic store operations such as hiring, training, customer service, and merchandising. Business to business sales were also a large part of the job.

Store Manager

Ollie's Bargain Outlet - Carmel, IN

October 2009 to June 2015

I have managed two different locations ranging from just over 20,000 square feet to one approximately 46,000 square feet. I have also participated in numerous job fairs and grand opening events. Assistant Manager

Stein Mart - Pittsburgh, PA

July 2006 to October 2009

Hired, trained, and recruited staff members. I oversaw five department heads and an average of 65 associates. Participated in receiving, pricing, and merchandising freight. Customer service. Basic store operations

Store manager

Famous footwear - University Heights, OH

July 1995 to July 2005

Basic store operations. I was also in charge of district loss prevention program and also a development program initiated by the District Manager and myself called Key Assistant Manager Program. Education

High School Diploma

Indiana Area High School - Indiana, PA

Skills

• Microsoft Office, AS400, inventory management, payroll budgeting, expense management (10+ years)

• Multi Store Management (2 years)

• Retail Management

• Recruiting

• B2B Sales

• Profit & Loss

• Assistant Manager Experience

• Loss Prevention

• Purchasing

• Leadership

• Supervising experience

• Outside sales

• Management



Contact this candidate