Bakery Manager Customer Service
Resume:
** *****’ experience in grocery and retail experience. Work ranged from stocking, receiving, baker, lead positions and salaried member of management with Publix Supermarkets and Wal-Mart/Sam’s Club. Team oriented, hardworking and reliable. Thrives in an environment where customer service is a priority. Enjoys helping customers find products/service that fits there need.
Highlights
Reliable and Responsible
Works well in a team or independently
Resolution- focused
Dedicated team player
Approachable and Flexible
Time Management Oriented
Experience
Mission Hospital, Asheville, NC
Materials Operation Tech
From 10/2018 to current
As a materials tech I am responsible for delivering. Stocking, inventory of the supplies and ordering medical equipment and supplies at various locations throughout the hospital. I am also part of the receiving team, unloading and checking in supplies.
Mission Hospital, Asheville, NC
Parking Valet
From 08/2015 to 10/2018
As a Mission Health parking valet team member, I work to provide a secure and safe environment for patients, visitors, and staff. It is my aim to ensure an environment where quality service can be delivered and/or received.
Frito-Lay, Arden N.C.
Warehouser
From 04/2012 to 12/2015
As a warehouse associate, I prepared delivery trucks for the next day’s delivery, picked and loaded the orders, operated the forklift to maintain stock levels and unloaded product from the manufacturing plant.
Wal-Mart/Sam’s Club, Asheville N.C.
Receiving Clerk/Stocker/Team Lead/Department Manager,
From 05/2001 to 03/2012
As a team lead or department manager, I scheduled and directed associates, maintained stock and inventory numbers, placed special merchandise orders for customers while keeping customer service was a priority. As a receiving clerk, I unloaded all deliveries and checked in the vendors and their merchandise, ensuring quality and quantity was correct.
Publix Supermarkets, Fl. and Ga.
Baker, Assistant Bakery Manager, Bakery Manager
From 11/1987 to 01/1999
As a baker, I was responsible for mixing, producing and baking products from scratch to finish. As a salaried member of management dedicated to the bakery, I managed a team of bakers, cake decorators and sales staff. I oversaw ordering all supplies. both raw material and packaging products and maintaining the inventory of those items. I was tasked with controlling payroll through efficient scheduling and cross training, hiring and training new staff members, occasionally needing to be part of discharging them. Customer service was always a top priority.
Education
High School Diploma: 1986
New Hope-Solebury High School- New Hope, Pa
Baking 1986/1987
Johnson and Wales- Providence R.I.
Therapeutic Massage Therapy; Massage Therapy License 1999
Atlanta School of Massage- Atlanta, Ga
Currently enrolled
Asheville Buncombe Technical College-Asheville N.C.
References
Josh Denton- 1-803-***-****
Jason Moss- 1-648-***-****
Jennifer Stewart- 1-828-***-****
Melissa Anderson- 1-828-***-****
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