Curriculum Vitae
Name : Edwina Sefeti
Date Of Birth: 19/11/96
Marital status: Married
Contact : +1-239-***-****
Email : adpx9h@r.postjobfree.com
Nationality : Fijian (Fiji)
Education Achievements
School Attended
1.Secondary/High school
2011-2015:Swami Vivekananda College
2.Elementary
2003-2008 :LDS Primary School
2009-2010 :LDS Technical College
External Examinations
2015 - Fiji Year 13 Examinations
2014 - Fiji Year 12 Examinations (Fiji school leaving certificate- equivalent to USA high school diploma) 2010 - Fiji Eighth Year Examination
Work Experience:
1.July2015-December2015: Sales representative XingFai gift shop
2.March2016-August2017: Customer Sales and Services Representative Agent For Mindpearl Call center
3.April 2018-March2019: Food and Beverage attendant/host for DoubleTree by Hilton
4.March2019-September2021: Customer coordinator and events planner for Cupids Sweet Arrows
5.November2021-January2022: Customer service representative for AMBS call center
•Call Centre experience
•Customer sales and services experience
•Customer complaints and handling experience
•Experience in health systems environment
•Experience in airline industry
•Experience in scheduling appointments or contacting o/c
Previous Responsibilities
1. Second in Charge of team (Swiss Airlines account, Team Geneva)
2.Banquet (small) assistant organizer for DoubleTree by hilton.
3.Breakfast host,
4.Sales and Reservations data analyst
5.Events and sales Team leader
Relevant Skills
1.Communication Skills
*Excellent command of Oral and written English
*Computer Literate
*Clear, Loud and pleasant voice
2.Organisation Skills
*Great time management
*Prioritising work/projects in order of urgency
*Disorganization and procrastination is not on our vocabulary
*Double checks and reconfirms
*Punctual
*Always tries to finish tasks before end of the day
3.Interactive/People skills
*Friendly and welcoming Smile
*Good team member
*Likes to help people
*will go the extra mile
*Approachable
4.Leadership skills
*Team player
*Strict but also easy going
*Leads by example
*Work well under pressure
*Handling customer/guest complaints
**Recently moved to the United states of America in September 2021 from a small country called Fiji.