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Customer Service Representative

Location:
Pensacola, FL
Posted:
January 17, 2022

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Resume:

ashley ammons

Pensacola, FL

adpx7o@r.postjobfree.com

1-850-***-****

Authorized to work in the US for any employer

Work Experience

Shift Manager

Wingstop - Pensacola, FL

August 2018 to May 2020

I accomplished to efficiently run a shift of 2-3 crew members, cash handling deposit making and also customer service

Alorica Customer Service Representative

Alorica - Pensacola, FL

November 2016 to January 2017

Education

High school diploma or GED

Pensacola, FL

High school diploma or GED

Skills

• Shift Management

• Food Service

• POS

• Supervising Experience

• Cash Handling

• Food Preparation

• Food Safety

• Cooking

• Food Handling

• Merchandising

• Cleaning Experience

• Management

• Host/Hostess

• Kitchen Experience

• Cashiering

• Serving Experience

• Restaurant Experience

• Microsoft Word

• Upselling

• Kitchen Management Experience

• Commercial Cleaning

• Inventory Control

• Meal Preparation

• Food Production

Assessments

Customer Focus & Orientation — Proficient

November 2020

Responding to customer situations with sensitivity. Full results: Proficient

Call Center Customer Service — Familiar

November 2020

Applying customer service skills in a call center setting. Full results: Familiar

Customer Service — Familiar

November 2020

Identifying and resolving common customer issues.

Full results: Familiar

Data Entry: Accuracy — Familiar

November 2020

Entering data quickly and accurately.

Full results: Familiar

Sales Skills — Familiar

November 2020

Influencing and negotiating with customers.

Full results: Familiar

Verbal Communication — Highly Proficient

November 2020

Speaking clearly, correctly, and concisely.

Full results: Highly Proficient

Active Listening — Familiar

November 2020

Actively listening and appropriately responding in conversations. Full results: Familiar

Scheduling — Familiar

November 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Written Communication — Completed

November 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed

Outside Sales — Highly Proficient

November 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations.

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate