*/*/**** - *******

**/**/**** - */*/****

**/**/**** - **/**/2019

**/**/**** - **/**/2017

**/**/**** - **/*/2018

4

ABDALRAHIM OSMAN AWAD ALZUBAIR

Abu Dhabi, Hamdan street, Sharjah bank building, flat 1701 054******* adpx7j@r.postjobfree.com

Objective

I am a highly driven recent business school graduate seeking a full-time position in logistics where I can lend my knowledge of overall supply chain management to help your organization improve profitability. Experience

Saadiyat rotana

Call center agent (estijaba )

Working as call center agent with missions of receiving the corona virus calls Teleperformance

Call center representative

Warked as customer service representative in Dubai health authority with missions of receiving the corona virus calls, primary health centers, doctor for every citizen and hospital inquiries, first call resolution, CRM, making an appointments .

Nile soft drinks of bottling

Logistics and Stores keeper

Worked as logistics and store keeper with missions of coordinate the chiping receiving the items, emailing the suppliers and making the Perchase requests and receiving the parchase orders, monitoring the stocks, identifying the high and low stocks, specifying the critical and non critical stocks, emailing the relevant channels and sorting the stocks .

First line call center representative

Sudani company

Receiving the calls for technical support issues for internet, SIM card Activation, registering the cases in CRM software, following the guidelines in the information bank according to the inquiry and emailing the relevant channels .

Ministry of social development

Technical support

1. Experienced technical support in Sudan in ministry of social development, authority of small development of small industries, during 3 months as trainee in th information center . Education

Sudan international university

Bachelor degree in computing and information systems 2.69 good

Skills

Microsoft office

Management

Arabic language

English language