Erika Adriana Deanda

**** ****** ** ****** **, **062

adpx41@r.postjobfree.com

Cell: 972-***-****

Skills/Qualifications:

●Over 5 years of Healthcare experience

●Over 3 years of Call Center experience as a scheduler, sales

●Bilingual- Spanish and English

●Experienced in scheduling patient's appointment and verification of patient's information

●Utilized eClinicalWorks and RIS, eLeads software

●Proficient with Microsoft application (Word, Excel, Outlook, Power Point)

Professional Experience:

12/06/2021 - 12/28/2021 Diverse Facility Solutions DFW, TX

●Clocked in, made sure to have all the supplies needed

●Received assigned location to maintain clean

●Cleaned women's restrooms also checked the break rooms for each airline depending on what area I was in

●Made sure if there were any spills where taken care of right away

●Checked the restrooms a second time and maintained clean also re-checked the break rooms

04/31/21 - 12/01/21 World Flight Services/Frontier Airlines DFW, TX

Ticket Counter and Gate Agent

●Check in passengers, if they need to pay for a bag we take their payment with a card

●Go to the gate and prepare for the flight

●Print boarding passed if needed, give tags for strollers or car seats if needed

●Make announcements

●Attach the Jet Bridge to the plane for inbound flights and detach for outbound flights

●Complete paperwork for each flight with times and flight information

8/01/20 - 01/28/21 Don Herring Mitsubishi Irving, TX

BDC Specialist

●Answered inbound and outbound calls

●Focused on obtaining new customers for our Sales Team

●Transferred calls to corresponding departments

●Kept record of Shows for our dealership

●Entered new customers information and updated previous customers information as well

Education:

MacArthur High School 2007

ATI Career Training Center 2009

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